If you’ve been watching Netflix with Surfshark and it’s no longer working, all of Surfshark’s IP addresses have been identified and blocked by Netflix.
This can be annoying, especially if one day it was working and the next it wasn’t. However, there’s no need to panic. There are some very easy fixes you can try to resolve this issue.
This article will explain how to fix Surfshark not working with Netflix so you can watch Netflix with a VPN again, anywhere in the world.
- Surfshark not working with YouTube TV: Try these FIXES! (July 2021)
- Surfshark not working with Hulu? Try these EASY fixes!
Surfshark not working with Netflix: Fixes
See a list of methods to fix Surfshark not working with Netflix below. Try each fix in order. If one doesn’t work, move on to the next until you can watch Netflix with a VPN again.
Total Time: 3 minutes
Cookies are small files used to make your online experience faster and more streamlined. You may have noticed some websites ask you to accept them.
In order for these files to enhance your user experience, sometimes they contain information about your physical location.
Netflix can potentially access this information. And if there’s a discrepancy between the VPN server you’re connecting to and the location that your Cookies are showing, Netflix will block your connection.
To make sure Netflix isn’t accessing your location, a good place to start when trying to fix Surfshark not working with Netflix is deleting your Cookies.
Change to a different Surfshark server
The reason Surfshark has stopped working with Netflix is because Netflix has blocked the IP address you’ve been given.
Fortunately, Netflix isn’t able to block Surfshark entirely, only the IP addresses it provides.
Changing to a different Surfshark server will give you a new IP address. And if Netflix hasn’t blocked this IP, Surfshark will work with the streaming service again.
Upgrade to a better VPN
If both steps one and steps two don’t fix Surfshark not working with Netflix, then all of the IP addresses the VPN can provide have been identified and blocked by Netflix.
Netflix has been able to do this because Surfshark doesn’t have measures in place to stay ahead of Netflix’s VPN blocking techniques.
You could wait for Surfshark to release new IPs that Netflix hasn’t blocked, however seeing as it doesn’t have processes in place to stay ahead of Netflix’s blocks, it will only be a matter of time before those ones are blocked as well.
The best VPNs for getting around Netflix’s blocks are NordVPN ($3.49/month) or Ivacy ($1.33/month). When an IP address provided by these VPNs is blocked, NordVPN ($3.49/month) or Ivacy ($1.33/month) will close that IP and open a new one. With this simple measure, you won’t run into the same issues watching Netflix as you have come across with Surfshark. And you’ll be able to watch Netflix anywhere in the world reliably.
Why does Netflix block Surfshark?
The reason Netflix blocks Surfshark is all to do with broadcast rights.
Netflix has strict agreements with its content partners regarding where a particular show or movie can be broadcast. For example, Netflix has the rights to broadcast AMC’s Better Call Saul in the US, so you can find it on Netflix in the US. However, it doesn’t have the rights to broadcast Better Call Saul in the UK, so it is absent from the Netflix library.
If Netflix breached these broadcast agreements, it could face severe financial punishments. Because Surfshark is a well-known way of watching Netflix libraries outside of their region, the use of a VPN could constitute Netflix breaching its content agreements.
To prevent this from happening, Netflix tries to block Surfshark users from accessing its service.
How does Netflix block Surfshark?
Netflix blocks Surfshark by monitoring IP addresses connecting to its service.
Surfshark is a popular VPN, and because of that, it has more customers than IP addresses. This means Surfshark users are forced to share IP addresses.
Netflix knows this and uses it to its advantage. Netflix blocks Surfshark by monitoring for an abnormal amount of connections coming from the same IP. Usually, only a household of devices (8-10) uses the same IP address. When a large amount of Surfshark customers are forced to share the same IP, Netflix can easily spot this. It knows it’s a Surfshark IP address and it blocks it.
Does Netflix still work with VPNs?
Yes, Netflix still works with VPNs, but you need a VPN that is compatible with the streaming service.
You need a VPN with a lot of IP addresses, has fast servers and can stay ahead of Netflix’s blocking techniques.
The best VPNs that meet all three criteria are NordVPN ($3.49/month) or Ivacy ($1.33/month). Both these VPNs have fast servers all over the world, they have a significant amount of IP addresses, so there’s less chance you’ll be forced to share with another customer, and they both play a game of cat and mouse with Netflix.
When Netflix blocks an IP address provided by these VPNs, NordVPN ($3.49/month) or Ivacy ($1.33/month) will close that IP address and open a new one, allowing you to stay one step ahead of Netflix’s blocks so you can watch your favourite shows without issues anywhere in the world.
The best VPNs to watch Netflix
The BEST VPN of 2021Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes NordVPN is the most widely-used VPN in the world. And its easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers. It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired full-time technical team (that’s responsible for monitoring its servers connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations. Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunnelling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.
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The BEST low-cost VPNNumber of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option. This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease. The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.
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A very reliable and fast VPNNumber of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes ExpressVPN is still one of the best VPNs you can buy. However, we’ve got it ranked in the number three spot for a couple of reasons. First of all, it’s the most expensive VPN on the market. This was understandable when it was also the fastest and most reliable VPN too. But now it’s not. NordVPN is. ExpressVPN has recently been struggling to unblock some big streaming sites – BBC iPlayer and BeIN Sports – too. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video etc. ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites (apart from BBC iPlayer). Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites. Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered. The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently. With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevent its IPs from getting blacklisted for “abnormal” usage in the first place.
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5. CyberGhostNumber of servers: 6,000+ | Speeds: >65% | Bandwidth: Unlimited | IP locations: 200 in 90 countries | Devices supported: 7 | Live chat: Yes | 30-day money-back guarantee: Yes CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well. From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed. That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either. Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.
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