Sky Go not working with VPN

Having problems with Sky Go not working with your VPN? Don’t worry, you’re not the first.

There are several reasons why your VPN has stopped working with Sky Go, but it may be because Sky has detected the IP address your VPN has given you and blocked access. Even if you’re a Sky TV subscriber, you won’t be able to get access.

All is not lost, though, as there are several fixes you can try to get it back up and running again – and we have just the fixes below.

This guide will help you fix Sky Go not working with your VPN so you can start watching live shows again. If nothing works, our list of the best VPNs will help you out.

Which VPNs work with Sky Go?

ExpressVPNNordVPNPureVPNSurfsharkPIA
Sky Go
Download Speed79 Mbps71 Mbps31 Mbps27 Mbps41 Mbps
Throttling79%71%31%27%41%
Stream quality⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Price per month$6.66$3.79$3.78$2.49$2.03

Sky Go not working with VPN: Checklist

  1. Check if Sky Go works with your VPN on another device
  2. Connect to a UK Server with a low user count (if possible)
  3. Clear Cookies and Cache: Remove old location data from your browser/device
  4. Verify VPN IP Address: Use whatismyip.com to check you have a UK IP
  5. Disable GPS and/or location services on mobile devices
  6. VPN Software Update: Make sure your VPN software is the latest version. Try uninstalling and reinstalling
  7. Switch VPN protocols
  8. Reach out to your VPN’s customer service for Sky Go-specific recommendations
  9. Upgrade VPN: If all else fails, consider switching to a known Sky Go-friendly VPN. We recommend ExpressVPN or NordVPN for Sky Go

Remember, this checklist will only work if Sky Go hasn’t blacklisted your VPN’s IP addresses. If you’re not using ExpressVPN or NordVPN, there’s a good chance that Sky Go is not working with your VPN because its IP addresses have been blacklisted.

How to fix Sky Go not working with VPN

Total Time: 5 minutes

  1. Check if your VPN works on another device

    How to Change To a Different Device

    If your VPN works with Sky Go on your smartphone, but not your computer, then you know your VPN isn’t the problem. If your VPN does work on one device, jump to Step 3 below.

  2. Contact your VPNs live chat service

    How To Contact Live Chat Service

    Cycle through your VPN’s available servers. If you only have a few options available to you, go to your VPN’s website and find the Live Chat feature (if they have one) and ask for a specific server number that works with Sky Go.

    If they can’t point you towards a server that works with Sky Go then you know your VPN is the problem.

  3. Delete your cookies

    How To Delete Cookies

    Deleting your cookies can potentially fix VPN issues. Accumulated or corrupted cookies in a browser might interfere with the way websites and online services function, especially when using a VPN.

    Clearing these cookies removes any old or problematic data, thereby ensuring a cleaner slate for your VPN connection to operate. This can help in establishing a more stable connection and resolving conflicts between the VPN and certain web services like Sky Go

  4. Connect to a different server

    How To Change Server

    Connecting to a different UK server may solve Sky Go not working with your VPN. It may be due to the streaming service identifying and blocked the IP address the server has given you.

    If all servers you try aren’t able to access Sky Go, it means the platform has blocked all the IP addresses your VPN can provide.

  5. Reinstall or update your VPN

    How To Reinstall

    Removing your VPN and its settings from your device and starting again is a good way to get the most up-to-date settings configured on your devices without much effort.

    Moreover, your VPN may need an update. This can solve many issues, as it offers bug fixes and more recent software updates that can help stop Sky Go blocking access.

  6. Switch VPN protocols

    How To Change Protocol

    VPN protocols determine how the VPN works. When you use a VPN, the protocol is responsible for hiding your data and rerouting it via VPN servers.

    If Sky Go isn’t working with your VPN, it might be because the protocol you’re using is no longer working with the service. If your VPN allows it, try changing to a different protocol to see if that fixes the issue.

  7. Upgrade your VPN

    ExpressVPN rank

    If nothing seems to work you should consider upgrading to a high-end VPN. We recommend ExpressVPN ($6.66/month) or NordVPN ($3.79/month) for Sky Go. For more information, check out our VPN list below to see which VPN suits your needs and budget.

Does Sky Go work with a VPN?

Yes, Sky Go can work with a VPN. However, it depends on a number of factors, as not all VPNs are reliable with Sky Go.

Sky Go UK is a popular online streaming service provided by Sky TV, one of the United Kingdom’s most significant television broadcasters. Many users around the world try to access it, but Sky has licensing agreements and broadcasting rights it needs to protect. This is why its strict with blocking VPNs.

Sky Go actively tries to block VPN connections, so many free or low-quality VPNs won’t be able to bypass these restrictions. The streaming service’s terms of service prohibit using a VPN to access content from outside your subscribed region.

Look for a VPN with a proven track record of working with Sky Go, offering good speeds for streaming, and prioritizing strong security features. From our tests, the top VPNs for Sky Go are ExpressVPN and NordVPN. These are high-quality VPN services that function exceptionally well with Sky Go.

Why does Sky Go block my VPN?

Sky Go is a digital app that lets customers stream live and catch-up Sky TV from their devices. However, like Sky’s satellite TV product, customers have to be accessing the app from within the UK for it to work.

Sky Go blocks VPNs primarily due to licensing agreements and content restrictions.

The streaming service has specific agreements with content creators that often dictate the geographical availability of their content. By blocking VPNs, Sky Go aims to ensure they only show content in regions they have the rights to broadcast.

Along with this, Sky Go might offer different content packages in different regions. By blocking VPNs, they prevent users from accessing content outside their subscribed package location.

How does Sky Go detect VPNs?

Like many streaming services, Sky Go employs a combination of methods to detect VPN use, making it challenging to bypass their restrictions completely.

Here are some of the common techniques:

  • Blacklists: Sky Go maintains databases of known VPN IP addresses. When you connect to Sky Go, your IP address is checked against these blacklists. If there’s a match, your access is likely blocked.
  • IP Geolocation: Sky Go uses IP geolocation services to determine your approximate location based on your IP address. If your location doesn’t match your registered region, it might raise suspicion and trigger further checks.
  • Shared IP Detection: As mentioned earlier, shared IP addresses used by many VPN users can be a red flag for Sky Go. They might analyse the number of connections and activity patterns originating from the same IP to identify potential VPN usage.
  • Deep Packet Inspection (DPI): In some cases, Sky Go might use DPI to analyze the characteristics of your internet traffic. This can help identify specific patterns associated with VPN protocols, further aiding in detection.
  • Browser fingerprinting: Sky Go might collect data about your browser configuration, plugins, and other factors to create a unique fingerprint. Deviations from typical user profiles could raise suspicion of VPN use.

However, with the right VPN, you can get past all these countermeasures.

Best VPNs for Sky Go

1. ExpressVPN

The fastest and most reliable VPN of 2024

  • Physical servers in 104 countries
  • Brilliant for unblocking streaming services
  • Very high-speed Lightway protocol
  • Available on almost any device
  • Very secure
  • Pricey
  • Only 8 simultaneous devices
  • No addons
ExpressVPN

Streaming: ExpressVPN stands out for its ability to bypass geo-restrictions and seamlessly access streaming platforms. In our test, it could easily get past Sky Go, along with other popular streaming services like Netflix, BBC iPlayer, Hulu, and HBO Max.

Servers: ExpressVPN boasts a wide network of servers, including over 3,000 servers in over 100 countries. Many of these are in the UK, which is what you want if you’re a Sky Go subscriber.

Privacy: ExpressVPN’s privacy measures include passing independent audits by cybersecurity firms like Cure53 and F-Secure, ensuring a strong level of security and no significant weaknesses in its macOS, Linux, and Windows apps. More details can be found in the audit reports available online.

Price: ExpressVPN offers three payment plans: a 1-month option at $12.95/month, a 6-month option at $9.99/month, and a 12-month option at $6.67/month. Payment methods include major credit cards, PayPal, Bitcoin, and other systems, accommodating a wide range of users.

Speeds: ExpressVPN maintains high download speeds with minimal drop-off, ensuring efficient performance. Tests showed a slight decrease in upload speeds, but download speeds remained fast across various server locations, including the US, UK, and Vietnam.

Download Speeds (Mbps)Upload Speeds (Mbps)
VPN off937.07520.93
ExpressVPN US server824.626.96
ExpressVPN UK server794.953.70
ExpressVPN Vietnam server761.903.81

Read our full ExpressVPN review.

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2. NordVPN

An excellent, affordable, and fast VPN option for 2024

  • Affordable pricing
  • Effective streaming access
  • Diverse server types
  • Solid speeds
  • Useful add-ons
  • Strong security
  • Limited server locations
  • No virtual servers
NordVPN

Streaming: NordVPN is shows no flaws in accessing Sky Go, along with Netflix, BBC iPlayer, Peacock, and more. It has shown consistent success in connecting to various streaming services without noticeable issues.

Servers: NordVPN’s server network spans 60 countries with over 6,000 servers. While it may not boast as many countries, it has plenty of these wicked-fast servers in the UK for Sky Go subscribers.

Privacy: NordVPN’s secure connection and no-logs policy have been verified via three independent audits, including one by Deloitte. The audits have confirmed NordVPN’s adherence to its no-logs policy, ensuring user privacy.

Price: NordVPN offers three pricing plans: Complete, Plus, and Standard. The 2-year plan for the Standard package is priced at $3.19/month, the 1-year plan at $4.99/month, and the monthly plan at $12.99/month. It accepts major credit cards and various payment systems.

Speeds: Below is a table showing the speeds tested for NordVPN. From our tests in New Zealand, NordVPN displayed very good speeds, although slightly behind ExpressVPN, but significantly faster than many other VPNs on the market.

Download Speeds (Mbps)Upload Speeds (Mbps)
No VPN (New Zealand)937.07520.93
NordVPN US server710.906.98
NordVPN UK server531.123.73

Read our full NordVPN review.

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3. Private Internet Access

Affordable and secure VPN with wide device compatibility

  • Affordable pricing plans
  • Unlimited simultaneous devices
  • Extra features like ad blocker and email protection
  • Verified no-log policy
  • Compatible with streaming services like Netflix and Hulu
  • High use of virtual servers
  • Not as fast as top-tier VPNs
  • Lacks proprietary protocol options
PIA

Streaming: Private Internet Access (PIA) is a master at getting past streaming service blocks, including with Sky Go. Although it initially faced some difficulties with BBC iPlayer, this was resolved after some fixes.

Servers: PIA has over 35,000 servers in 84 countries, which is above and beyond what Sky Go users need to access the streaming service in the UK. However, 50% of these servers are virtual, impacting reliability compared to VPNs with more physical servers.

Privacy: PIA’s app is open-source, inviting third-party scrutiny and verification. It has also passed an independent no-log policy audit conducted by Deloitte, affirming its commitment to privacy.

Price: PIA offers three subscription options: 1-month at $11.95/month, 1-year at $3.33/month (upfront cost $39.95), and 3-year at $2.03/month (upfront fee $79). Payment methods include credit cards, PayPal, cryptocurrencies, and Amazon payments.

Speeds: Speed tests for PIA showed significant drops in download speeds across various servers. While using WireGuard protocol, speeds were faster than OpenVPN but still slower compared to top-tier VPNs like ExpressVPN.

OpenVPN Download Speeds (Mbps)OpenVPN Upload Speeds (Mbps)WireGuard Download Speeds (Mbps)WireGuard Upload Speeds (Mbps)
VPN off (New Zealand)930516
PIA US server238.527.17300.658.65
PIA UK server2453.77315.787.23
PIA Vietnam server4456.554898.24

Read our full Private Internet Access review.

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4. Surfshark

Affordable and secure VPN with unlimited device policy of 2024

  • Attractive pricing for long-term subscriptions
  • Supports unlimited simultaneous connections
  • Robust security and privacy
  • 24/7 responsive chat support
  • Extensive server network in 100 countries
  • Has trouble with services like Hulu
  • Lacks a unique proprietary protocol
  • App can be overwhelming
  • Not the fastest among competitors
Surfshark

Streaming: Surfshark is known to get past many popular streaming service like Sky Go, but it has had trouble with some, like Hulu. For those who rely on jumping between various regions to access streaming services, this could be a drawback.

Servers: With over 3,300 servers in 100 countries, Surfshark offers the right server coverage for Sky Go users. This will provide extensive geographic coverage to plenty of region-specific websites and streaming services.

Privacy: Surfshark emphasizes its commitment to privacy with successful DNS leak tests and independent security audits by Cure53, ensuring robust online security and privacy. You can find more about their security audits here.

Price: Surfshark offers a 1-month option costing $12.95/month, a 12-month option at $3.99/month, and a 24-month option at $2.49/month. It accepts major credit cards, PayPal, Google Pay, Amazon Pay, and various cryptocurrencies.

Speeds: Below is a table that gives you an idea of the speed performance when using Surfshark. From our tests, we observed decent speeds, suitable for general use, but not the fastest compared to some rivals.

Download Speeds (Mbps)Upload Speeds (Mbps)
No VPN (New Zealand)940.55520.24
Surfshark US server775.96.15
Surfshark UK server587.793.79

Read our full Surfshark review.

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5. PureVPN

A mid-range VPN that balances performance and price

  • Affordable
  • Unblocks major streaming services
  • Use on up to 10 devices simultaneously
  • Streamlined user interface
  • No log audit verified by KPMG
  • Several free add-ons
  • Buffering on BBC iPlayer at peak times
  • Past concerns with “no log” policy
PureVPN

Streaming: PureVPN can unblock major streaming services, but it may encounter buffering issues during peak streaming periods, which may be a small nuisance for Sky Go subscribers. While it initially struggled with BBC iPlayer, its performance improved during less busy times.

Servers: PureVPN delivers over 6,000 servers 65 countries, and you’ll find plenty of UK servers to let you get past Sky Go’s blocks. These servers have proved to be fast, too.

Privacy: PureVPN has faced criticism in the past for its privacy policies. However, it has recently undergone a no-log audit verified by KPMG in the past 12 months, aiming to reassure users about its commitment to privacy.

Price: PureVPN offers three payment options: a 1-month plan at $10.95/month, a 1-year plan at $3.74/month, and a 2-year plan at $1.96/month. PureVPN accepts all major credit cards, PayPal, and a variety of other digital payment options.

Speeds: Below is a table that gives you an idea of the speed performance you can expect when using PureVPN. The VPN has shown variable download speeds across different streaming servers, with some experiencing significant drop-offs during peak times.

Download Speeds (Mbps)Upload Speeds (Mbps)
No VPN189.44139.82
PureVPN UK Server24.3198.99
PureVPN US Server49.83106.52

Read our full PureVPN review.

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Sky Go not working with VPN: FAQ

Q: Why isn’t Sky Go working with my VPN?

Answer: Sky Go frequently updates its mechanisms to detect and block VPN services. If many users are accessing Sky Go from the same VPN IP addresses, it flags this activity and can block access.

Q: Can I do anything about my current VPN not working with Sky Go?

Answer: Of course you can! First, ensure your VPN is connected to a UK-based server. If that’s already the case, try clearing your browser’s cache and cookies. Occasionally, switching the VPN connection protocol can also help. If all else fails, consider contacting your VPN provider or switching to a more reliable one known for bypassing geo-restrictions effectively.

Q: Are there specific VPNs known to work best with Sky Go?

Answer: Yes, some VPNs have been consistently successful with Sky Go, like ExpressVPN and NordVPN. They often have dedicated servers or features designed to bypass geo-blocks.

Q: What should I do if only one of my devices can’t access Sky Go using the VPN?

Answer: If Sky Go works on one device but not another, it likely means there’s a device configuration issue. Check VPN settings on the problematic device, clear its cache, and ensure location services are off (for mobile devices).

Q: Why does Sky Go block VPN services in the first place?

Answer: Sky Go is available only for UK residents due to licensing agreements. To ensure compliance with these agreements and to restrict viewership to the UK, Sky Go actively tries to detect and block VPN services that are used to bypass these geographic restrictions.

Patch Bowen
Patch Bowen is an accomplished technology journalist with a solid academic foundation, holding a degree from Auckland University. His expertise spans across a range of tech topics, with a notable focus on product reviews, industry trends, and the impact of technology on society. With his work featured on major New Zealand websites like Stuff.co.nz, thebit.nz, and The Press, Patch has established himself as a credible voice in technology media. His articles are known for their detailed analysis and practical insights, particularly in making complex technological concepts understandable for a broad audience. At ReviewsFire, Patch is renowned for his thorough evaluations and clear, informative writing style. He has a knack for identifying and explaining the nuances of the latest gadgets and digital trends, earning him a reputation as a trusted source for tech advice and information.

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