Surfshark not working with Crunchyroll

If you’re trying to watch Crunchyroll using Surfshark, but it’s no longer working, it means the popular anime streaming service has managed to identify and block all of the IP addresses Surfshark has available.

Unfortunately, your VPN can no longer stay one step ahead of Crunchyroll’s VPN blocking techniques, especially if you’re trying to watch your favourite shows outside the US.

Don’t fret, though. There are several fixes you can try to resolve this problem.

Here, we’ll explain how you can fix Crunchyroll not working with Surfshark and how you can prevent Crunchyroll not working with your VPN again.

Surfshark not working with Crunchyroll: Quick fixes

Try these fixes in order. If one doesn’t work, move on to the next until you’ve resolved Surfshark not working with Crunchyroll.

  1. Delete Cookies

    Cookies 1

    A good place to start when trying to fix Surfshark not working with Crunchyroll is deleting your Cookies.

    Cookies are small files used to streamline your online experience. They aren’t dangerous files, but they sometimes contain information regarding your location.

    If you only intermittently use Surfshark, then some of these Cookies might hold information about your actual physical location.

    If Crunchyroll sees a discrepancy between the location stored on your Cookies and your actual location, it’ll know you’re using a VPN and will block the connection.

    Try deleting your Cookies to see if this resolves Surfshark not working with Crunchyroll.

  2. Change to a different server

    Surfshark US servers

    Surfshark has stopped working with Crunchyroll because the IP address the VPN has provided has been blocked by Crunchyroll.

    Fortunately, Crunchyroll isn’t able to block Surfshark entirely – only its IP addresses.

    Changing to a different Surfshark server will give you a new IP address. And if this IP hasn’t been blocked by Crunchyroll, Surfshark will work again.

  3. Change to a different protocol

    Surfshark Protocols

    VPN protocols determine how a VPN reroutes your online data through its servers.

    Surfshark might have stopped working with Crunchyroll because the protocol you’ve selected is no longer compatible with the platform.

    Surfshark supports three protocols: WireGuard, IKEv2 and OpenVPN.

    Try switching between them to see if that fixes your issue.

  4. Make sure Surfshark is updated

    VPN update

    It’s always a good idea to ensure Surfshark is up to date.

    Often, when Surfshark isn’t working with a particular streaming service, it’s aware of the issue and will release a fix in an update.

    One of these fixes may have been released for Crunchyroll and to make sure you’ve got it, ensure Surfshark is updated to its latest version.

  5. Upgrade to a better VPN

    ExpressVPN Rank

    If the above steps don’t fix Surfshark not working with Crunchyroll, then all of the IP addresses Surfshark can provide have been identified and blocked by Crunchyroll.

    Crunchyroll has been able to do this because Surfshark doesn’t have measures in place to stay ahead of Crunchyroll’s VPN blocking techniques or the measures it does have are no longer working.

    You could wait for Surfshark to release new IPs that haven’t been blocked by Crunchyroll, however seeing as you’ve run into issues already it’s highly likely you’ll run into the same issues in the future.

    To fix the issue properly you need to upgrade to a VPN that is able to get around Crunchyroll’s VPN blocks reliably. We recommend ExpressVPN ($6.67/month).

    ExpressVPN ($6.67/month) works well with Crunchyroll. We’ve even been using it to watch the streaming service reliably in New Zealand and the UK without issue.

Why isn’t Surfshark working with Crunchyroll?

The reason Surfshark is no longer working with Crunchyroll is because all of its current IP addresses have been blocked by the streaming service.

Crunchyroll does not have the rights to broadcast all of its content internationally. For this reason, Crunchyroll tries to prevent users from watching content in areas where it does not have the rights to broadcast it.

If it didn’t do this, it could potentially run into content and licensing issues, and these are often met with severe fines.

Because Surfshark is a well-known way to watch Crunchyroll anywhere in the world, it could result in Crunchyroll being served these fines. To prevent this from happening, Crunchyroll tries to identify and block Surfshark connections. 

How does Crunchyroll block Surfshark?

Crunchyroll can’t block Surfshark entirely, but it can block the IP addresses it provides.

It does this using three main techniques:

  1. The most common technique is to do with the IP addresses that your VPN can provide. VPN providers have more customers than IP addresses; this means that customers are forced to share the same IP addresses. Usually, only a household with a few devices uses the same IP address. When Crunchyroll sees hundreds or even thousands of connections coming through on the same IP address, it knows that it is a VPN, and it blocks it. 
  2. Crunchyroll monitors for IP, DNS and WebRTC leaks that can tip the service off you are using a VPN.
  3. Crunchyroll teams up with GeoIP databases like Maxmind to identify IP addresses. If the IP address your VPN provides is on one of these databases, Crunchyroll will be able to find out where in the world you are connecting to the internet from, and it will block you.
ExpressVPN not working with Crunchyroll

Does Crunchyroll still work with VPNs?

Although Surfshark has stopped working with Crunchyroll, the best VPNs won’t run into these sorts of problems. 

ExpressVPN ($6.67/month) and Private Internet Access ($2.03/month) have measures in place to get around Crunchyroll’s VPN blocking techniques. Not only does it have a large amount of IP addresses, meaning you will have less chance of sharing an IP address with other customers, it’s also capable of staying ahead of Crunchyroll’s blocks. 

When Crunchyroll blocks a VPN like ExpressVPN or Private Internet Access, the VPN’s in-house team will respond by closing that IP address and opening a new one. This will allow you to watch Crunchyroll anywhere in the world reliably. 

The best VPNs to watch Crunchyroll

1. ExpressVPN 🥇

Why You Should Use ExpressVPN? It’s the fastest and MOST reliable VPN of 2023

ExpressVPN UK screenshot

Pros

  • ✅ Fast servers
  • ✅ Thousands of IP addresses
  • ✅ 10-simultaneous connections
  • ✅ 24/7 Live Chat
  • ✅ Easy-to-use app
  • ✅ 30-day money-back guarantee

Cons

  • ❌ Expensive
Best VPN list - ExpressVPN

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Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $6.66/month for 15 months
  • $9.99/month for 6 months
  • $12.95/month for 1 month
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  • Apple TV Plus icon
  • FuboTV icon
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  • NowTV icon
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  • NBC icon
  • Sky Sports icon
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ExpressVPN ($6.66/month) is still the best VPN. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, BBC iPlayer, Hulu, Disney+, HBO Max, Paramount+, Amazon Prime Video, etc.

ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites. Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites.

Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered.

The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently.

With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevents its IPs from getting blacklisted for “abnormal” usage in the first place.

Check out our full ExpressVPN review.

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2. NordVPN 🥈

A very quick and trustworthy VPN

NordVPN US screenshot mobile

Pros

  • ✅ Fast servers
  • ✅ No logs
  • ✅ Thousands of IP addresses
  • ✅ 6-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ Easy-to-use app

Cons

  • ❌ No refunds for purchases from iTunes/App store
Best VPN list - NordVPN

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Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.

Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $3.49/month for 2 years
  • $6.99/month for 1 year
  • $11.95/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon

NordVPN is the most widely-used VPN in the world. And it’s easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers.

It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired a full-time technical team (that’s responsible for monitoring its servers’ connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations.

Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunneling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.

Read our NordVPN review.

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3. Private Internet Access

The BEST low-cost VPN for streaming!

Best VPN list - PIA

Pros

  • ✅ Fast and reliable servers
  • ✅ Thousands of IP addresses
  • ✅ 10-simultaneous connections
  • ✅ 24/7 Live Chat
  • ✅ 30-day money-back guarantee

Cons

  • ❌ Only 48 server locations
Best VPN list - PIA

Special Offer for you!

Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.

Number of servers: 25,000+ | Speed: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $2.03/month for 3 years
  • $7.50/month for 6 months
  • $11.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon

Private Internet Access is one of the leading no-log VPN services with over 1-million paying customers.

This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends.

If – for whatever reason – you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-day money-back guarantee.

From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).

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4. Ivacy

A very quick and trustworthy VPN

Ivacy US screenshot mobile

Pros

  • ✅ Fast servers
  • ✅ Thousands of IP addresses
  • ✅ Dedicated streaming servers
  • ✅ 5-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ 24/7 Live Chat

Cons

  • ❌ Only 5 devices
  • ❌ Sometimes runs slow
  • ❌ Occasionally block by streaming sites for several days
Best VPN - Ivacy on Mac

Special Offer for you!

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Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $1.16/month for 5 years
  • $3.50/month for 1 year
  • $9.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon

If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option.

This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease.

The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer.

For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.

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5. CyberGhost

A very quick and trustworthy VPN

CyberGhost UK screenshot

Pros

  • ✅ 1-day free trial
  • ✅ Reliable servers
  • ✅ Thousands of IP addresses
  • ✅ 7-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ Easy-to-use app

Cons

  • ❌ Expensive
  • ❌ Average speed scores
CyberGhost
CyberGhost

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Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $2.75/month for 3 years
  • $3.69/month for 2 years
  • $5.99/month for 1 year
  • $12.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon

CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well.

From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed.

That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either.

Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.

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Is watching Crunchyroll with a VPN legal?

Yes, watching Crunchyroll with a VPN is legal, so long as you aren’t based in one of these countries: China, Russia, Iran, Turkey, United Arab Emirates, North Korea, Iraq, Belarus, Turkmenistan, Egypt, Eritrea, Seychelles, Suriname, Namibia, Slovenia, Nicaragua and Tajikistan.

These nations heavily restrict or ban VPNs, and using a VPN in these locations isn’t advised.

The good news is if you aren’t based in one of these countries, using a VPN to watch Crunchyroll is legal. However, it’s important to know that it does go against Crunchyroll’s terms of service.

What this means is if you use a VPN to watch Crunchyroll, the streaming service is within its rights to block and or ban your account.

But, given the wide-spread use of VPNs, plus the many legitimate and legal use cases for VPNs, it’s fair to suggest that banning customers for using a VPN would be an extremely costly policy for Crunchyroll to enforce.

In theory, if you’re trying to watch Crunchyroll in a region where it does not traditionally operate, you risk having your account banned. However, as the best VPNs use military-grade encryption, it’s impossible for Crunchyroll to trace where you’re physically accessing its content from.

There’s one final thing to note on the subject: Crunchyroll has never banned anyone for using a VPN to access its service.

For more information you can check out article answering Is streaming with a VPN legal?

Darragh Murphy
Darragh Murphy is fascinated by all things bizarre, which usually leads to assorted coverage varying from the mischievous world of online security to washing machines designed for earbuds. Whether it's connecting Scar from The Lion King to two-factor authentication or turning his love for laptops into a fabricated rap battle from 8 Mile, he believes there’s always a quirky spin to be made. When he's not checking out the latest devices and all things tech, he can be found swimming laps, watching terrible shark movies, and trying to find time to game.  Previous Editor at Laptop Mag and News Editor at Time Out Dubai, specialising in food culture, nightlife events, gaming, tech and entertainment.

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