If Surfshark has stopped working on Firestick, your Firestick isn’t broken. Surfshark has had all of its servers blocked by the streaming service you’re trying to watch.
There’s a number of fixes you can try to resolve Surfshark not working on Firestick. All of them are easy to follow, and they’ll allow you to use a VPN with your Firestick again.
If you want to know why this has happened, read on to the end of the article.
- Surfshark not working with YouTube TV: Try these FIXES! (August 2021)
- Surfshark not working with Netflix: Here are some EASY fixes! (August 2021)
- Surfshark not working with Hulu? Try these EASY fixes!
Surfshark not working on Firestick: Fixes
To fix Surfshark not working on Firestick, try these fixes. Follow the list in order and if one doesn’t work, move onto the next one until you can use your Firestick with a VPN again.
Clean your Firestick cache/data
If Surfshark has stopped working with your Firestick, the app may have run into an error.
Cleaning your cache will restore Surfshark to its factory settings.
Returning Surfshark to its factory settings could remove this error, and you’ll be able to use Surfshark on your Firestick again.
Change to a different protocol
Surfshark uses varying sets of rules that determine how the VPN gives you an anonymous internet connection. These are called protocols.
Some of these protocols prioritise security, while others prioritise speed.
Surfshark might not be working on Firestick because the protocol you’re using is no longer giving you a secure connection.
Try changing to a different protocol. If this protocol is secure, Surfshark will work on your Firestick again.
This is the same as turning it off and on again.
It’s not a glamorous solution, but it has been proven to work.
Reinstalling Surfshark will give you a fresh installation of the app and any errors your current installation may have will be erased.
Change to a different server
If Surfshark has suddenly stopped working on your Firestick, the service you’re trying to watch has blocked the IP address Surfshark has given you.
Changing to a different server will give you a different IP address and if that one hasn’t been blocked, Surfshark will work with your Firestick again.
Upgrade to a better VPN
If none of the above fixes works, the streaming service you’re trying to watch has blocked all of Surfshark’s IP addresses.
You can either wait for Surfshark to release IPs that haven’t been blocked. However, since this has already happened, it’s obvious Surfshark doesn’t have measures in place to get around these VPN blocks and it’ll inevitably happen to the new IP addresses. Or you can upgrade to a VPN that won’t run into these issues.
When a streaming service identifies and blocks an IP provided by these VPNs, NordVPN ($3.49/month) or Ivacy ($1.33/month) will close that IP and open a new one. This ensures you won’t run into the same issues you’ve come across with Surfshark not working on Firestick.
Why has Surfshark stopped working on Firestick?
Surfhsark has stopped working on Firestick because the streaming service you’re trying to watch has blocked all of its IP addresses.
Streaming services like Netflix and Hulu try to prevent VPNs from connecting to their service.
They do this to protect themselves from potential copyright and licensing infringements.
Surfhsakr has stopped working because it’s no longer able to get around these blocks.
How do streaming services block Surfshark?
Streaming services can’t block the Surfshark app but they can block the IP addresses it provides.
They do this by monitoring for an abnormal amount of connections coming from the same IP address.
Because Surfshark is a popular VPN on Firestick, it has significantly more customers than IP addresses. Because of this difference, Surfshark customers are forced to share IP addresses.
When a streaming service sees hundreds or thousands of connections coming from the same IP address, it knows it’s a VPN and it blocks it.
Do VPNs still work on Firestick?
Surfshark isn’t the only VPN that gets blocked by streaming services. They all do. However, how a VPN reacts to these blocks is the difference between the good VPNs and bad ones.
The VPNs that still work on Firestick are the ones that have measures to get around the streaming service’s VPN blocks.
This simple game of cat and mouse will allow you to reliably use a VPN on your Firestick anywhere in the world.
The best VPNs on Firestick
The BEST VPN of 2022Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes NordVPN is the most widely-used VPN in the world. And its easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers. It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired full-time technical team (that’s responsible for monitoring its servers connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations. Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunnelling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.
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The BEST low-cost VPNNumber of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option. This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease. The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.
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A very reliable and fast VPNNumber of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes ExpressVPN is still one of the best VPNs you can buy. However, we’ve got it ranked in the number three spot for a couple of reasons. First of all, it’s the most expensive VPN on the market. This was understandable when it was also the fastest and most reliable VPN too. But now it’s not. NordVPN is. ExpressVPN has recently been struggling to unblock some big streaming sites – BBC iPlayer and BeIN Sports – too. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video etc. ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites (apart from BBC iPlayer). Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites. Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered. The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently. With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevent its IPs from getting blacklisted for “abnormal” usage in the first place.
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5. CyberGhostNumber of servers: 6,000+ | Speeds: >65% | Bandwidth: Unlimited | IP locations: 200 in 90 countries | Devices supported: 7 | Live chat: Yes | 30-day money-back guarantee: Yes CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well. From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed. That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either. Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.
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