CyberGhost not working with HBO Max

Trying to watch HBO Max with CyberGhost VPN, but it’s not working? HBO may have identified and blocked all the IP addresses CyberGhost currently provides.

This means you lose access to watching your favourite shows on HBO Max. It’s incredibly annoying, especially if it was working, and now it suddenly isn’t.

Don’t fret. There are a few ways to fix CyberGhost not working with HBO Max.

In this guide, we’ll explain how to perform these fixes and how you can prevent HBO Max not working with a VPN.

CyberGhost not working with HBO Max: Quick fixes

It’s important to know that HBO is very good at blocking VPNs.

Because of this, all VPNs need to constantly battle with HBO to try and stay ahead of its VPN blocking techniques.

Sometimes, even the best VPNs struggle to do this, and they periodically stop winning that battle. CyberGhost usually works very well with HBO Max.

To improve your chances of being able to consistently and reliably watch HBO Max with a VPN, we recommend subscribing to multiple VPNs. That way, if one has all of its IP addresses blocked, you can try the other one and vice versa.

  1. Delete Cookies

    Cookies 1

    You may or may not have noticed that some websites and apps ask you to accept Cookies when you visit them.

    These are small files used to make your online experience faster and more streamlined. But in order to do that, they contain information about your physical location.

    HBO Max can potentially access this information to find out if you’re inside its broadcast zone or not. It can do this regardless of if you’re connected to a CyberGhost server or not.

    If you’re outside the correct broadcast zone, HBO Max will block the IP address CyberGhost has given you, and your VPN will no longer work with the streaming service.

    A good place to start when trying to fix CyberGhost not working with HBO Max is deleting your Cookies.

  2. Change to a different server

    CyberGhost Servers

    If the CyberGhost IP address you’ve been using has been blocked. It doesn’t mean that all the IP addresses in that location have been.

    Changing to a different server in the country where you want your HBO Max library to be based could fix this issue. If the new IP address hasn’t been blocked by HBO Max, CyberGhost will work with the streaming service again.

  3. Upgrade to a better VPN

    McAfee Safe Connect VPN

    If deleting your Cookies and changing to a different server doesn’t fix CyberGhost not working with HBO Max, you need to upgrade to a better VPN.

    The reason CyberGhost isn’t working with HBO Max is because it doesn’t have measures in place to stay ahead of HBO’s VPN blocking techniques.

    The best VPN for getting around HBO’s blocks is ExpressVPN ($6.67/month). This VPN plays a game of cat and mouse with HBO. When an IP address provided by ExpressVPN ($6.67/month) is blocked, it will close that IP and open a new one. 

    This means you won’t run into the same issues watching HBO Max as you have with CyberGhost. And you’ll be able to watch HBO Max anywhere in the world reliably. 

Why does HBO block CyberGhost?

HBO tries to prevent any VPN from connecting to its service. It does this because of the copyright and licensing agreements it has with its content partners.

HBO only has the rights to broadcast its content in the US. It does not have international broadcast rights. 

HBO blocks users outside its broadcast zone (the US) from accessing its content to prevent copyright and licensing issues from arising. This is why you cannot access HBO Max outside the US without a VPN. 

Because CyberGhost allows you to watch HBO Max outside its broadcast zone, HBO blocks IP addresses provided by the VPN to protect itself from financial punishments. 

These blocks are why CyberGhost is no longer working with HBO Max.

NordVPN not working with HBO Max

How does HBO Max block CyberGhost?

HBO Max uses three techniques to block CyberGhost:

  1. The most common technique is all to do with the IP addresses CyberGhost can provide. CyberGhost has more customers than IP addresses, and this results in customers having to share IPs. HBO Max monitors for an abnormal amount (more than a standard household) of connections coming from the same IP address. When it sees hundreds or thousands of connections coming from the same IP, it knows that this is an CyberGhost IP address, and it blocks it. 
  2. HBO Max monitors for IP, DNS and WebRTC leaks that can tip the service off you are using a VPN.
  3. HBO Max teams up with GeoIP databases like Maxmind to identify IP addresses. If the IP address your VPN provides is on one of these databases, HBO Max will be able to find out where in the world you are connecting to the internet from and it will block you.

Does HBO Max still work with VPNs?

Yes, HBO Max will still work with a VPN, but you need to use a VPN that has IP addresses that are still compatible with the service.

By compatible, that means you need a VPN that hasn’t had all of its IP addresses blocked by HBO.

You can either wait for CyberGhost to release more IP addresses that haven’t been blocked by HBO Max, but the chances are, you’ll run into this error again.

To fix the problem, you need a VPN that plays a game of cat and mouse with HBO Max. You need a VPN like ExpressVPN ($6.66/month)

When HBO Max identifies and blocks an IP provided by ExpressVPN ($6.66/month), it will close that IP and open a new one.

This will allow you to reliably watch HBO Max from anywhere in the world, and it will help to prevent the errors you’ve run into with CyberGhost from happening again.

Surfshark not working with HBO Max

How to fix CyberGhost not working with HBO Max

To fix CyberGhost not working with HBO Max, you need to upgrade to a VPN that’s still compatible with the streaming service

ExpressVPN ($6.66/month) will allow you to reliably watch the service from anywhere in the world and will prevent errors like the ones you’ve run into with CyberGhost from happening again.

Below is a list of the best VPNs to watch HBO Max outside of the US. All of these VPNs are able to stay one step ahead of HBO Max’s VPN blocking techniques, and they all have reliable servers around the world.

The best VPNs for HBO Max

1. ExpressVPN 🥇

Why You Should Use ExpressVPN? It’s the fastest and MOST reliable VPN of 2023

ExpressVPN UK screenshot

Pros

  • ✅ Fast servers
  • ✅ Thousands of IP addresses
  • ✅ 10-simultaneous connections
  • ✅ 24/7 Live Chat
  • ✅ Easy-to-use app
  • ✅ 30-day money-back guarantee

Cons

  • ❌ Expensive
Best VPN list - ExpressVPN

Special Offer for you!

Get 3 extra months free when you sign up for a 12-month ExpressVPN plan. That’s 15 months in total for the price of 12.

Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $6.66/month for 15 months
  • $9.99/month for 6 months
  • $12.95/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon

ExpressVPN ($6.66/month) is still the best VPN. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, BBC iPlayer, Hulu, Disney+, HBO Max, Paramount+, Amazon Prime Video, etc.

ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites. Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites.

Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered.

The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently.

With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevents its IPs from getting blacklisted for “abnormal” usage in the first place.

Check out our full ExpressVPN review.

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2. Private Internet Access 🥈

The BEST low-cost VPN for streaming!

Best VPN list - PIA

Pros

  • ✅ Fast and reliable servers
  • ✅ Thousands of IP addresses
  • ✅ 10-simultaneous connections
  • ✅ 24/7 Live Chat
  • ✅ 30-day money-back guarantee

Cons

  • ❌ Only 48 server locations
Best VPN list - PIA

Special Offer for you!

Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.

Number of servers: 25,000+ | Speed: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $2.03/month for 3 years
  • $7.50/month for 6 months
  • $11.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon

Private Internet Access is one of the leading no-log VPN services with over 1-million paying customers.

This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends.

If – for whatever reason – you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-day money-back guarantee.

From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).

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3. NordVPN 🥉

A very quick and trustworthy VPN

NordVPN US screenshot mobile

Pros

  • ✅ Fast servers
  • ✅ No logs
  • ✅ Thousands of IP addresses
  • ✅ 6-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ Easy-to-use app

Cons

  • ❌ No refunds for purchases from iTunes/App store
Best VPN list - NordVPN

Special Offer for you!

Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.

Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $3.49/month for 2 years
  • $6.99/month for 1 year
  • $11.95/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon

NordVPN is the most widely-used VPN in the world. And it’s easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers.

It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired a full-time technical team (that’s responsible for monitoring its servers’ connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations.

Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunneling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.

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4. Ivacy

A very quick and trustworthy VPN

Ivacy US screenshot mobile

Pros

  • ✅ Fast servers
  • ✅ Thousands of IP addresses
  • ✅ Dedicated streaming servers
  • ✅ 5-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ 24/7 Live Chat

Cons

  • ❌ Only 5 devices
  • ❌ Sometimes runs slow
  • ❌ Occasionally block by streaming sites for several days
Best VPN - Ivacy on Mac

Special Offer for you!

Sign up for Ivacy and enjoy a 7-day trial with no strings attached

Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $1.16/month for 5 years
  • $3.50/month for 1 year
  • $9.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon

If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option.

This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease.

The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer.

For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.

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Darragh Murphy
Darragh Murphy is fascinated by all things bizarre, which usually leads to assorted coverage varying from the mischievous world of online security to washing machines designed for earbuds. Whether it's connecting Scar from The Lion King to two-factor authentication or turning his love for laptops into a fabricated rap battle from 8 Mile, he believes there’s always a quirky spin to be made. When he's not checking out the latest devices and all things tech, he can be found swimming laps, watching terrible shark movies, and trying to find time to game.  Previous Editor at Laptop Mag and News Editor at Time Out Dubai, specialising in food culture, nightlife events, gaming, tech and entertainment.

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