WhatsApp not working with VPN

If you’re trying to use WhatsApp with a VPN and it’s not working, there are a number of problems you might be coming across.

Either the VPN you’re using doesn’t use a fast enough protocol to be compatible with WhatsApp. Or your chosen VPN isn’t secure enough to get around internet service provider (ISP) blocks you might be coming across.

Don’t panic, though, no matter what the issue is, there’s a way to solve the problem.

We’ve compiled a list of easy fixes you can try to fix WhatsApp not working with VPN.

See also:

WhatsApp not working with VPN: Fixes

Follow these fixes in order. If one doesn’t work, move on to the next one until you’ve fixed WhatsApp not working with VPN.

  1. Clear cache

    WhatsApp not working with VPN

    The WhatsApp cache is a temporary storage area allowing you to quickly access your data.

    For WhatsApp, the cache is used for photo files, messages and many other files.

    Often files inside the cache can become problematic and bugged, which will cause problems when using the app. It can also quickly run out of storage space which will slow the app down. 

    To ensure WhatsApp is running at its best, it’s best to clear the cache. This will remove any problematic files causing WhatsApp to not work with your VPN.

    Don’t worry. Clearing the cache won’t remove everything. Any conversations, photos or messages that are stored on the WhatsApp servers will not be cleared.

    A good place to start when trying to fix WhatsApp not working with VPN is clearing the cache.

  2. Update WhatsApp

    WhatsApp not working with VPN

    There’s many reasons why updating WhatsApp is important.

    Not only does it provide you with the latest version of WhatsApp so you can use new features, it also comes with bug fixes, repairs and security enhancements. 

    The company itself stated “WhatsApp encourages people to upgrade to the latest version of our app, as well as keep their mobile operating system up to date, to protect against potential targeted exploits designed to compromise information stored on mobile devices,”

    Updating WhatsApp will ensure you have the latest version of the software.

    If you’re having problems using your VPN with WhatsApp it might be because the VPN is no longer compatible with the older version of WhatsApp.

    Updating the app will fix this issue and potentially allow you to use WhatsApp with your VPN again.

  3. Upgrade to a better VPN

    Untitled 1 0001 affiliate assets screenshots misc expressvpn on devices with website scaled

    WhatsApp declares that, “WhatsApp isn’t designed to be used with proxy or VPN services. We don’t support these configurations.” Basically what this means, is WhatsApp doesn’t go out of its way to make itself compatible with VPNs. 

    What needs to happen instead is VPNs need to make themselves compatible with WhatsApp. That means constantly updating the software, and ensuring the VPN is fast enough and secure enough to work with WhatsApp. 

    This can be expensive and a lot of VPNs, especially free VPNs, can’t keep up with the financial demand.

    Fortunately both ExpressVPN ($6.67/month) and NordVPN ($3.49/month), work very well with WhatsApp. 

    Both of these VPNs utilise fast/secure protocols so they can keep up with the speed required to work with WhatsApp and they’re capable of constantly updating and improving to ensure they work with WhatsApp. 

    If your VPN isn’t working with WhatsApp it doesn’t have the infrastructure to remain compatible with the messaging app. Both ExpressVPN ($6.67/month) and NordVPN ($3.49/month), have massive infrastructure behind them to ensure they work reliably with WhatsApp.

Does WhatsApp block VPNs?

Technically, WhatsApp doesn’t block VPNs, but as WhatsApp states it isn’t designed to be used with a VPN.

This means the app doesn’t do anything to assist you if you’re using a VPN. And this can be a problem if you’re in a country where WhatsApp is banned, blocked or partially blocked.

A perfect example of this is Qatar. WhatsApp is banned in Qatar and Qatari ISPs block anyone from accessing the messaging app, even if they’re using a VPN.

A lot of the time, if WhatsApp isn’t working with VPN, it’s because the VPN you’re using isn’t fast enough or secure enough to get around ISP blocks.

WhatsApp not working with VPN

What VPNs work with WhatsApp?

To ensure you can use WhatsApp with a VPN, you need a VPN that can get around ISP blocks.

ExpressVPN ($6.67/month) and NordVPN ($3.49/month), have a great track record of getting around ISP-based blocks. 

They’re fast and secure. Express uses its own Lightway protocol which is very fast and very secure making it difficult for ISPs to track your connection. This makes it so that ISPs struggle to block these VPNs.

Also, on the off chance ExpressVPN ($6.67/month) or NordVPN ($3.49/month) do have one of their IP addresses blocked, they’ll close that IP address and open a new one to ensure you can consistently use WhatsApp with a VPN.

The best VPNs for WhatsApp

1. ExpressVPN

The fastest and MOST reliable VPN of 2022

ExpressVPN UK screenshot

Pros

  • Fast servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive

SPECIAL OFFER – 3-MONTHS FREE!

Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $6.66/month for 15 months
  • $9.99/month for 6 months
  • $12.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon
ExpressVPN is still the best VPN. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video etc. ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites (apart from BBC iPlayer). Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites. Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered. The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently. With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevent its IPs from getting blacklisted for “abnormal” usage in the first place.

SPECIAL OFFER – 3-MONTHS FREE!

Get ExpressVPN for $6.66/month

(30-day money-back guarantee)

2. NordVPN

A very quick and trustworthy VPN

NordVPN US screenshot mobile

Pro

  • Fast servers
  • No logs
  • Thousands of IP addresses
  • 6-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • No refunds for purchases from iTunes/App store

SPECIAL OFFER – $3.49/month

Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $3.49/month for 2-years
  • $6.99/month for 1-year
  • $11.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • beIN SPORTS icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
NordVPN is the most widely-used VPN in the world. And its easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers. It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired full-time technical team (that’s responsible for monitoring its servers connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations. Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunnelling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.

SPECIAL OFFER – SAVE 70%!

Get NordVPN for $3.49/month

(30-day money-back guarantee

3. Ivacy

The great low-cost VPN option

Ivacy US screenshot mobile

Pros

  • Fast servers
  • Thousands of IP addresses
  • Dedicated streaming servers
  • 5-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 5 devices
  • Sometimes runs slow
  • Occasionally blocked by streaming sites

SPECIAL OFFER: 7-DAY TRIAL ($0.99)

Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $1.16/month for 5-years
  • $3.50/month for 1-year
  • $9.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option. This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease. The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.

7-DAY TRIAL – $0.99

Get Ivacy for $1.16/month

(30-day money-back guarantee)

4. Private Internet Access

The BEST mid-range VPN for streaming!
Private Internet Access UK screenshot

Pros

  • Fast and reliable servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 48 server locations

SPECIAL OFFER – SAVE 82%!

30-day money-back guarantee

Number of servers: 25,000+ | Speeds: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.19/month for 3-years
  • $3.33/month for 1-year
  • $11.95/month for 1-month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • NowTV icon
  • ITV Hub icon
  • TVNZ icon
  • ESPN icon
  • BT Sport icon
  • CBC Gem icon
Private Internet Access is one of the leading no-log VPN services with over 1 million paying customers. This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends. If, for whatever reason, you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-days money-back guarantee. From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).

SPECIAL OFFER – SAVE 82%!

Get Private Internet Access for $2.19/month

(30-day money-back guarantee)

5. CyberGhost

CyberGhost UK screenshot

Pros

  • 1-day free trial
  • Reliable servers
  • Thousands of IP addresses
  • 7-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive
  • Average speed scores

SPECIAL OFFER – 1-DAY FREE TRIAL

30-day money-back guarantee

Number of servers: 6,000+ | Speeds: >65% | Bandwidth: Unlimited | IP locations: 200 in 90 countries | Devices supported: 7 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.75/month for 3 years
  • $3.69/month for 2 years
  • $5.99/month for 6 months
  • $12.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • NowTV icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well. From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed. That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either. Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.

SPECIAL OFFER – 1-DAY FREE TRIAL

Get CyberGhost for $2.75/month

(30-day money-back guarantee)