If you’ve been using Urban VPN to make your internet connection anonymous or change your IP address and it’s not working, the problem is Urban VPN doesn’t have the resources to keep up with the demand.

Because Urban VPN is a free VPN, it has a lot of customers. This can pressure the VPN servers, and free VPNs often struggle to keep up with the demand.

Urban VPN is no longer working because it has been overloaded with customers, and it doesn’t have enough IP addresses to keep up with the demand.

Fortunately, there are a few fixes you can try to resolve Urban VPN not working.

See also:

Urban VPN not working: Fixes

Try these fixes in order. If one doesn’t work, move on to the next until you’ve resolved Urban VPN not working.

  1. Check your internet connection

    Sometimes when Urban VPN stops working, it’s actually your internet connection that’s having issues.

    A good place to start is making sure that you’re still connected to the internet. If so, check that your internet is running correctly.

    The way to do that is to check your internet speed. You can do that here.

    If you think your internet is running slower than usual, that can be a sign your internet connection is having problems. This can create issues with Urban VPN. Call your internet service provider (ISP) if this is the case.

  2. Disable antivirus

    If you have an antivirus installed on your device, try uninstalling it and then try Urban VPN.

    VPN software can often be mistaken for a virus or malware by antivirus software. When this happens, the antivirus blocks the VPN.

    This might be what’s happening with Urban VPN. Disabling your antivirus or making Urban VPN an exemption may fix the problems you’re coming across.

  3. Change to a different server

    Urban VPN not working with Netflix

    If Urban VPN has stopped working, it might be that the IP address the VPN has given you has been identified and blocked.

    Changing to a different server will give you a different IP address.

    If this one hasn’t been blocked Urban VPN will work again.

  4. Reinstall Urban VPN

    Urban VPN not working with Netflix

    If Urban VPN isn’t working, it may have picked up a bug or an error that’s interrupting the software.

    A good way to get rid of bugs is to reinstall the software.

    Not only does this ensure you have the latest version of Urban VPN, including any bug-fixing updates, but it also means you’ll have a fresh installation of the software, so any errors or bugs you may have picked up will be erased.

  5. Upgrade to a better VPN

    McAfee Safe Connect VPN

    If none of the above fixes work, Urban VPN isn’t managing to keep up with the demand.

    If you’ve made it this far, there isn’t much you can do. You’ll have to wait for Urban VPN to fix the issue internally.
    But annoyingly, there’s no way of telling how long this will take or if Urban VPN will even address the issue.

    The best thing to do in this situation is to upgrade to a VPN that has the resources to keep up with increasing demand and has the infrastructure to secure your internet connection and allow you to change your IP address reliably.

    The best VPN currently available is ExpressVPN ($6.67/month)ExpressVPN ($6.67/month) is an incredibly reliable VPN that works. You won’t come across the errors you’re coming across with Urban VPN if you use ExpressVPN ($6.67/month).

    It also comes with a 30-day money-back guarantee, so you can try it out for a month before finalising your decision.

Why has Urban VPN stopped working?

There are many reasons why Urban VPN may have stopped working on your device, but the most probable is that it’s struggling to keep up with demand.

Experts now estimate that 1 in 3 people use a VPN on their devices. This is a massive number, and it can put significant stress on VPNs, especially free ones like Urban VPN.

Because Urban VPN is a free VPN, it’s a very popular VPN with many customers. This can be a problem because Urban VPN doesn’t have enough IP addresses to give each customer their own unique IP. When this happens, customers are forced to share IP addresses.

For example, when a streaming service notices multiple people connecting from the same Urban VPN IP address, it will block that IP. Therefore the more and more customers that join Urban VPN, the more and more likely you’ll run into issues with it.

Also, since Urban VPN is a free VPN, it isn’t making much money. IP addresses are expensive, and Urban VPN simply can’t afford to constantly purchase new IPs to resolve IPs being blocked or no longer working.

Which VPNs work?

The VPNs that consistently work are the ones that have the resources to ensure they can grow as their customer base grows.

ExpressVPN ($6.67/month) and Private Internet Access ($2.03/month) have many resources. They can constantly update their VPN to ensure it works consistently.

For example, ExpressVPN ($6.67/month) uses its own VPN protocol, Lightway, that’s been developed in-house to ensure ExpressVPN ($6.67/month) works consistently for many uses.

If you want a VPN that won’t let you down or run into errors, your best bet is upgrading to ExpressVPN ($6.67/month) or Private Internet Access ($2.03/month).

URban VPN not working

Urban VPN not working: Recap

Urban VPN has stopped working because it’s a free VPN.

Although great for the customer, a free VPN doesn’t have the resources to ensure it stays reliable. And as more customers join the service, the less reliable it becomes.

The best way to get around this is to upgrade to a VPN that has more resources and more consistency.

Below is a list of the best VPNs on the market.

The best VPNs 2022

1. ExpressVPN

The fastest and MOST reliable VPN of 2022

ExpressVPN UK screenshot

Pros

  • Fast servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive

SPECIAL OFFER – 3-MONTHS FREE!

Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $6.66/month for 15 months
  • $9.99/month for 6 months
  • $12.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon
ExpressVPN is still the best VPN. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video etc. ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites (apart from BBC iPlayer). Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites. Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered. The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently. With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevent its IPs from getting blacklisted for “abnormal” usage in the first place.

SPECIAL OFFER – 3-MONTHS FREE!

Get ExpressVPN for $6.66/month

(30-day money-back guarantee)

2. Private Internet Access

The BEST low-cost VPN for streaming!
Private Internet Access UK screenshot

Pros

  • Fast and reliable servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 48 server locations

SPECIAL OFFER – SAVE 82%!

30-day money-back guarantee

Number of servers: 25,000+ | Speeds: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.03/month for 3-years
  • $7.50/month for 6-months
  • $11.99/month for 1-month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • NowTV icon
  • ITV Hub icon
  • TVNZ icon
  • ESPN icon
  • BT Sport icon
  • CBC Gem icon
Private Internet Access is one of the leading no-log VPN services with over 1 million paying customers. This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends. If – for whatever reason – you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-days money-back guarantee. From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).

SPECIAL OFFER – SAVE 82%!

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3. NordVPN

A very quick and trustworthy VPN

NordVPN US screenshot mobile

Pro

  • Fast servers
  • No logs
  • Thousands of IP addresses
  • 6-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • No refunds for purchases from iTunes/App store

SPECIAL OFFER – $3.49/month

Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $3.49/month for 2-years
  • $6.99/month for 1-year
  • $11.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • beIN SPORTS icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
NordVPN is the most widely-used VPN in the world. And it’s easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers. It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired a full-time technical team (that’s responsible for monitoring its servers’ connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations. Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunneling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.

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4. Ivacy

The great budget VPN option

Ivacy US screenshot mobile

Pros

  • Fast servers
  • Thousands of IP addresses
  • Dedicated streaming servers
  • 5-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 5 devices
  • Sometimes runs slow
  • Occasionally blocked by streaming sites

SPECIAL OFFER: 7-DAY TRIAL ($0.99)

Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $1.16/month for 5-years
  • $3.50/month for 1-year
  • $9.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option. This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease. The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.

7-DAY TRIAL – $0.99

Get Ivacy for $1.16/month

(30-day money-back guarantee)

5. CyberGhost

CyberGhost UK screenshot

Pros

  • 1-day free trial
  • Reliable servers
  • Thousands of IP addresses
  • 7-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive
  • Average speed scores

SPECIAL OFFER – 1-DAY FREE TRIAL

30-day money-back guarantee

Number of servers: 6,000+ | Speeds: >65% | Bandwidth: Unlimited | IP locations: 200 in 90 countries | Devices supported: 7 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.75/month for 3 years
  • $3.69/month for 2 years
  • $5.99/month for 6 months
  • $12.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • NowTV icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well. From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed. That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either. Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.

SPECIAL OFFER – 1-DAY FREE TRIAL

Get CyberGhost for $2.75/month

(30-day money-back guarantee)