If you’ve been using Norton Secure VPN and its suddenly stopped working. The VPN is either not designed for what you’re trying to do, or its not keeping up with the amount of customers it has.
Because Norton Secure VPN is a VPN that comes with antivirus software, it prioritises security over speed. This means if you’re using it to watch movies, or streaming services in a location where they aren’t available, it might not work.
Norton Secure VPN also has a lot of customers and it can potentially struggle to keep up with the demand. This can cause Norton Secure VPN to stop working.
Fortunately, there are some fixes you can try to resolve Norton Secure VPN not working. Below are some steps to follow. Do them in order. If one doesn’t work move onto the next until the problem has been resolved.
See also:
- Spotify not working with VPN? Try these EASY fixes! (May 2023)
- Opera VPN not working? Try these FIXES! (May 2023)
Norton Secure VPN not working: Fixes
Check your internet connection
A good place to start is making sure that you’re still connected to the internet. If so, check that your internet is running correctly.
To do that, check your internet speed here.
If you think your internet is running slower than usual, that can be a sign your internet connection is having problems. This can create issues with Norton Secure VPN.
Call your internet service provider (ISP) if this is the case.
Change to a different server
If Norton Secure VPN has stopped working, it might be that the IP address the VPN has given you has been identified and blocked by the website or app you’re trying to visit.
Changing to a different server will give you a different IP address. And if this one hasn’t been blocked Norton Secure VPN will work again.
Reinstall Norton Secure VPN
Norton Secure VPN can sometimes inadvertently download bugs and errors. These can cause the software to run slowly or even not work at all.
To get rid of any bugs or errors you may have picked up, uninstall Norton Secure VPN and reinstall it.
This ensures you have the latest version of Norton Secure VPN, including any bug-fixing updates, and it means you’ll have a fresh installation, erasing any problems you may have on your device.
Upgrade to a better VPN
If the above fixes don’t work, either Norton Secure VPN isn’t managing to keep up with the demand of its many customers, or it’s not fast enough to enable you to watch streaming services in the location you’re in.
This can be a problem because you’ll have to wait for Norton Secure to fix the issue. However, but there’s no way of telling how long this will take or a guarantee that Norton Secure VPN will fix it.
The best thing to do in this situation is to upgrade to a VPN that has the resources to keep up with increasing demand and has an incredibly fast, secure connection.
The best VPN currently available is ExpressVPN ($6.67/month).
ExpressVPN ($6.67/month) is a reliable VPN that has a significant amount of fast servers. You won’t come across the errors you’re coming across with Norton Secure VPN if you use ExpressVPN ($6.67/month).
Why isn’t Norton Secure VPN working?
If you’re using Norton Secure VPN to change your location so you can watch streaming services or use apps not available in your country. Chances are it won’t work. This is because Norton Secure VPN is designed with security in mind, not speed.
To watch streaming services outside your location the VPN you use needs to have the server speed to keep up with the massive amounts of data required to stream videos. Norton Secure VPN doesn’t have these resources.
If you’re using Norton Secure VPN simply to change your IP address and secure your connection and its stopped working, Norton Secure is no longer able to keep up with its large customer base.
Which VPNs work reliably?
The VPNs that consistently work are the ones that have the resources to ensure they can grow as their customer base grows.
ExpressVPN ($6.67/month) and Private Internet Access ($2.03/month) have many resources. Not only are they both secure and fast, they work consistently.
ExpressVPN ($6.67/month) uses its own VPN protocol, Lightway, that’s been developed in-house to ensure strong security measures and super-fast speeds. Because it uses its own software and isn’t reliant on third parties, if there are any issues with the VPN ExpressVPN ($6.67/month) can fix the problems quickly.
If you want a VPN that won’t run into errors, your best bet is ExpressVPN ($6.67/month) or Private Internet Access ($2.03/month) .
The best VPNs 2022
1. ExpressVPN 🥇
Why You Should Use ExpressVPN? It’s the fastest and MOST reliable VPN of 2022
Pros
- ✅ Fast servers
- ✅ Thousands of IP addresses
- ✅ 10-simultaneous connections
- ✅ 24/7 Live Chat
- ✅ Easy-to-use app
- ✅ 30-day money-back guarantee
Cons
- ❌ Expensive
Special Offer for you!
Get 3 extra months free when you sign up for a 12-month ExpressVPN plan. That’s 15 months in total for the price of 12.
Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
- $6.66/month for 15 months
- $9.99/month for 6 months
- $12.95/month for 1 month
ExpressVPN ($6.66/month) is still the best VPN. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, BBC iPlayer, Hulu, Disney+, HBO Max, Paramount+, Amazon Prime Video, etc.
ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites. Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites.
Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered.
The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently.
With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevents its IPs from getting blacklisted for “abnormal” usage in the first place.
Check out our full ExpressVPN review.
Special Offer for you
(30-day money-back guarantee)
2. Private Internet Access 🥈
The BEST low-cost VPN for streaming!
Pros
- ✅ Fast and reliable servers
- ✅ Thousands of IP addresses
- ✅ 10-simultaneous connections
- ✅ 24/7 Live Chat
- ✅ 30-day money-back guarantee
Cons
- ❌ Only 48 server locations
Special Offer for you!
Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.
Number of servers: 25,000+ | Speed: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes
- $2.03/month for 3 years
- $7.50/month for 6 months
- $11.99/month for 1 month
Private Internet Access is one of the leading no-log VPN services with over 1-million paying customers.
This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends.
If – for whatever reason – you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-day money-back guarantee.
From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).
Special Offer – Save 83%
(30-day money-back guarantee)
3. NordVPN 🥉
A very quick and trustworthy VPN
Pros
- ✅ Fast servers
- ✅ No logs
- ✅ Thousands of IP addresses
- ✅ 6-simultaneous connections
- ✅ 30-day money-back guarantee
- ✅ Easy-to-use app
Cons
- ❌ No refunds for purchases from iTunes/App store
Special Offer for you!
Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.
Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes
- $3.49/month for 2 years
- $6.99/month for 1 year
- $11.95/month for 1 month
NordVPN is the most widely-used VPN in the world. And it’s easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers.
It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired a full-time technical team (that’s responsible for monitoring its servers’ connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations.
Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunneling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.
SPECIAL OFFER – SAVE 70%!
(30-day money-back guarantee)
4. Ivacy
A very quick and trustworthy VPN
Pros
- ✅ Fast servers
- ✅ Thousands of IP addresses
- ✅ Dedicated streaming servers
- ✅ 5-simultaneous connections
- ✅ 30-day money-back guarantee
- ✅ 24/7 Live Chat
Cons
- ❌ Only 5 devices
- ❌ Sometimes runs slow
- ❌ Occasionally block by streaming sites for several days
Special Offer for you!
Sign up for Ivacy and enjoy a 7-day trial with no strings attached
Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
- $1.16/month for 5 years
- $3.50/month for 1 year
- $9.99/month for 1 month
If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option.
This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease.
The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer.
For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.
Special Offer – 7-day FREE trial!
(30-day money-back guarantee)
5. CyberGhost
A very quick and trustworthy VPN
Pros
- ✅ 1-day free trial
- ✅ Reliable servers
- ✅ Thousands of IP addresses
- ✅ 7-simultaneous connections
- ✅ 30-day money-back guarantee
- ✅ Easy-to-use app
Cons
- ❌ Expensive
- ❌ Average speed scores
SPECIAL OFFER – 1-DAY FREE TRIAL
Take advantage of CyberGhost’s 1-day FREE TRIAL!
Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
- $2.75/month for 3 years
- $3.69/month for 2 years
- $5.99/month for 1 year
- $12.99/month for 1 month
CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well.
From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed.
That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either.
Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.
SPECIAL OFFER – 1-DAY FREE TRIAL
(30-day money-back guarantee)
