CBC Gem not working with VPN

If you’re outside Canada, have been watching CBC Gem with a VPN, and it’s stopped working, then it’s most likely that CBC has blocked your VPN and its IP addresses.

This is frustrating, especially if it was working but now its not, however there’s no need to panic, there’s an easy way to fix this problem.

This article will show you how to fix CBC Gem not working with VPN and if you read to the bottom of the article, it’ll explain how you can stop this from happening again in the future.

How to fix CBC Gem not working with VPN

Total Time: 5 minutes

  1. Check if your VPN works on another device

    CBC Gem not working with VPN

    This is the easiest thing you can do to figure out what you need to do next. If you VPN works with CBC Gem on your smartphone, but not your computer, then you know your VPN isn’t the problem. If your VPN does work on one device, jump to Step 3 below.

  2. Contact your VPNs live chat service

    CBC Gem not working with VPN

    This is another easy one. Cycle through your VPN’s available servers. If you only have a few options available to you, go to your VPN’s website and find the Live Chat feature (if they have one) and ask for a specific server number that works with CBC Gem.

    This is the single most effective way to diagnose if your VPN is the problem or not. If they can’t point you towards a server that works with CBC Gem then you know, without doubt, that the VPN is the problem.

  3. Delete your cookies

    CBC Gem not working with VPN

    Deleting your cookies can potentially fix VPN issues. Accumulated or corrupted cookies in a browser might interfere with the way websites and online services function, especially when using a VPN. Clearing these cookies removes any old or problematic data, thereby ensuring a cleaner slate for your VPN connection to operate. This can help in establishing a more stable connection and resolving conflicts between the VPN and certain web services like CBC Gem.

  4. Connect to a different Canadian server

    CBC Gem not working with VPN

    If your VPN has suddenly stopped working with CBC Gem, it might be because the IP address your VPN has given you has been identified and blocked by the streaming service.

    Changing to a different Canadian server will give you a different Canadian IP address, and if that one hasn’t been blocked, your VPN will work with CBC Gem again.

  5. Reinstall or update your VPN

    CBC Gem not working with VPN

    Think of this as the classic “turn it on and off again” tactic. Removing your VPN, and its settings, from your device and starting again is a good way to get the most up-to-date settings configured on your devices without much effort. If you don’t want to reinstall the software, you can always check to see if there’s an update available to download any fixes your service may have introduced.

  6. Switch VPN protocols

    CBC Gem not working with VPN

    VPN protocols are the beating heart of a VPN. They determine how the VPN works. When you use a VPN the protocol is responsible for hiding your data and rerouting it via VPN servers.

    If CBC Gem isn’t working with your VPN, it might be because the protocol you’re using is no longer working with the service.

    If your VPN allows it, try changing to a different protocol to see if that fixes the issue. Take a look at our VPN protocols article to discover more about which technology might be best for you.

  7. Upgrade your VPN

    CBC Gem not working with VPN

    If all of the above fails, you should consider upgrading to a high-end VPN. I recommend ExpressVPN ($6.66/month) or NordVPN ($3.79/month) for CBC Gem.

    For more information, check out our VPN list below to see which VPN suits your needs and budget.

Why is CBC Gem not working with my VPN?

If CBC Gem is not working with your VPN, it could be due to a few common reasons. Here’s a breakdown of why this might be happening and some potential solutions:

  1. VPN Detection: CBC Gem, like many streaming services, actively tries to detect and block VPN traffic to enforce geographical restrictions. If your VPN’s IP addresses are known to CBC Gem, they might block those IPs.
  2. Outdated VPN Software: If your VPN software is outdated, it might not be effective at bypassing detection mechanisms put in place by streaming services. Ensure your VPN client is up-to-date.
  3. Insufficient IP Addresses: Some VPNs have a limited range of IP addresses. If these IP addresses are flagged by CBC Gem for being outside of Canada or recognized as VPN IPs, you won’t be able to access the service.
  4. DNS Leak: A DNS leak occurs when your device uses default DNS servers instead of the DNS servers provided by your VPN. This can reveal your actual location to CBC Gem, leading to access being blocked.

How does the CBC Gem block my VPN?


CBC Gem blocks VPNs to make sure only viewers in Canada can watch its content, because of rules about where shows and movies can be shown. Here’s how they might stop a VPN from working:

  • IP Address Check: CBC Gem looks at the internet address (IP address) you’re using. If it knows this address comes from a VPN, it won’t let you watch shows.
  • Watching How You Connect: CBC Gem also sees how many people are using the same IP address. If there are a lot, like more than usual, it might guess it’s a VPN and block it.
  • DNS Check: Your device asks for directions to reach websites through DNS requests. If CBC Gem sees these requests don’t match where you’re supposed to be, it might block you.
  • Other Checks: CBC Gem might look for other signs you’re using a VPN, like if your device’s time or language settings don’t match Canada.

So, CBC Gem uses these ways to figure out if you’re using a VPN and might stop it from working to follow the rules about where it can show its content.

Why does the CBC block VPNs?

The CBC (Canadian Broadcasting Corporation) blocks VPNs primarily to comply with licensing and copyright agreements. These agreements often specify that CBC can only broadcast or stream content within Canada. Content producers and distributors enforce these geographic restrictions to control where their content is available around the world, based on various business and legal considerations, including copyright laws, distribution rights, and regional licensing agreements.

By using a VPN, viewers can make it appear as if they are accessing the internet from a location within Canada, even when they are not. This allows them to bypass geographic restrictions and access CBC content from anywhere in the world, which can violate the terms of CBC’s licensing agreements with content providers.

To maintain their relationships with content creators and distributors, and to adhere to legal requirements, CBC actively detects and blocks VPNs to ensure that only users physically located in Canada can access their geo-restricted content. This helps CBC avoid legal issues and potential penalties associated with contract violations and copyright infringement, ensuring they can continue offering a wide range of content to their audience within Canada.

Does CBC Gem still work with VPNs?

Some VPNs may still work with CBC Gem if they offer more advanced features to avoid detection, such as:

  • Rotating IP addresses that make it harder for CBC Gem to recognize and block them.
  • Dedicated IP addresses that are less likely to be flagged as belonging to a VPN.
  • Obfuscated servers that can hide the fact you’re using a VPN.

However, the effectiveness of a VPN in accessing CBC Gem can change over time as CBC Gem updates its VPN detection and blocking techniques, and as VPN services update their methods to bypass these blocks.

If you’re having trouble accessing CBC Gem with your current VPN, you might want to look for a VPN that specifically mentions working with CBC Gem or reach out to your VPN’s customer support for assistance. They may have specific servers or settings that are more effective at bypassing geographical restrictions.

The VPN services we recommend for CBC Gem

1. NordVPN

An excellent, affordable, and fast VPN option for 2024

  • Affordable pricing
  • Effective streaming access
  • Diverse server types
  • Solid speeds
  • Useful add-ons
  • Strong security
  • Limited server locations
  • No virtual servers
NordVPN

Streaming: With its vast network of servers, including those optimized for streaming, NordVPN excels at overcoming geographical restrictions and VPN detection mechanisms, making it a reliable choice for accessing CBC Gem from anywhere.

Servers: NordVPN boasts over 480 servers in Canada alone, providing plenty of options for users looking to access CBC Gem. This vast selection of servers helps distribute traffic, reducing the chance of individual servers being flagged and blocked by streaming services.

Privacy: NordVPN’s secure connection and no-logs policy have been verified via three independent audits, including one by Deloitte. The audits have confirmed NordVPN’s adherence to its no-logs policy, ensuring user privacy.

Price: NordVPN offers three pricing plans: Complete, Plus, and Standard. The 2-year plan for the Standard package is priced at $3.19/month, the 1-year plan at $4.99/month, and the monthly plan at $12.99/month. It accepts major credit cards and various payment systems.

Speeds: Below is a table showing the speeds tested for NordVPN. From our tests in New Zealand, NordVPN displayed very good speeds, although slightly behind ExpressVPN, but significantly faster than many other VPNs on the market.

Download Speeds (Mbps)Upload Speeds (Mbps)
No VPN (New Zealand)937.07520.93
NordVPN US server710.906.98
NordVPN UK server531.123.73

Read our full NordVPN review.

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2. ExpressVPN

The fastest and most reliable VPN of 2024

  • Physical servers in 104 countries
  • Brilliant for unblocking streaming services
  • Very high-speed Lightway protocol
  • Available on almost any device
  • Very secure
  • Pricey
  • Only 8 simultaneous devices
  • No addons
ExpressVPN

Streaming: Known for its fast speeds and strong encryption, ExpressVPN offers advanced obfuscation technology that helps users bypass CBC Gem’s VPN blocks effectively, ensuring a smooth streaming experience.

Servers: ExpressVPN’s strategically placed servers in Canada offer fast and reliable connections, making it particularly effective for accessing CBC Gem without interruption. Its extensive network across 94 countries ensures users can always find a server that offers optimal performance and circumvents geo-restrictions with ease.

Privacy: ExpressVPN’s privacy measures include passing independent audits by cybersecurity firms like Cure53 and F-Secure, ensuring a strong level of security and no significant weaknesses in its macOS, Linux, and Windows apps. More details can be found in the audit reports available online.

Price: ExpressVPN offers three payment plans: a 1-month option at $12.95/month, a 6-month option at $9.99/month, and a 12-month option at $6.67/month. Payment methods include major credit cards, PayPal, Bitcoin, and other systems, accommodating a wide range of users.

Speeds: ExpressVPN maintains high download speeds with minimal drop-off, ensuring efficient performance. Tests showed a slight decrease in upload speeds, but download speeds remained fast across various server locations, including the US, UK, and Vietnam.

Download Speeds (Mbps)Upload Speeds (Mbps)
VPN off937.07520.93
ExpressVPN US server824.626.96
ExpressVPN UK server794.953.70
ExpressVPN Vietnam server761.903.81

Read our full ExpressVPN review.

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3. PureVPN

A mid-range VPN that balances performance and price

  • Affordable
  • Unblocks major streaming services
  • Use on up to 10 devices simultaneously
  • Streamlined user interface
  • No log audit verified by KPMG
  • Several free add-ons
  • Buffering on BBC iPlayer at peak times
  • Past concerns with “no log” policy
PureVPN

Streaming: Specializing in streaming, PureVPN offers features like ‘Streaming Mode’ and dedicated IP options, which enhance its ability to navigate through CBC Gem’s VPN blocks for uninterrupted access to content.

Servers: PureVPN offers a tailored streaming experience with servers optimized for speed and reliability, including those in Canadian cities specifically designed to access CBC Gem. This focus on local servers ensures users can enjoy their favorite shows with minimal buffering.

Privacy: PureVPN has faced criticism in the past for its privacy policies. However, it has recently undergone a no-log audit verified by KPMG in the past 12 months, aiming to reassure users about its commitment to privacy.

Price: PureVPN offers three payment options: a 1-month plan at $10.95/month, a 1-year plan at $3.74/month, and a 2-year plan at $1.96/month. PureVPN accepts all major credit cards, PayPal, and a variety of other digital payment options.

Speeds: Below is a table that gives you an idea of the speed performance you can expect when using PureVPN. The VPN has shown variable download speeds across different streaming servers, with some experiencing significant drop-offs during peak times.

Download Speeds (Mbps)Upload Speeds (Mbps)
No VPN189.44139.82
PureVPN UK Server24.3198.99
PureVPN US Server49.83106.52

Read our full PureVPN review.

Special Offer for you!

(30-day money-back guarantee)

4. Private Internet Access

Affordable and secure VPN with wide device compatibility

  • Affordable pricing plans
  • Unlimited simultaneous devices
  • Extra features like ad blocker and email protection
  • Verified no-log policy
  • Compatible with streaming services like Netflix and Hulu
  • High use of virtual servers
  • Not as fast as top-tier VPNs
  • Lacks proprietary protocol options
PIA

Streaming: PIA provides a large network of servers and has a strong focus on privacy and security, which includes features that help disguise VPN traffic as regular internet traffic, aiding in circumventing CBC Gem’s restrictions.

Servers: With a significant number of servers in Canada, PIA ensures that users have access to local IP addresses that are less likely to be blacklisted by CBC Gem, enhancing the reliability of its service for streaming Canadian content.

Privacy: PIA’s app is open-source, inviting third-party scrutiny and verification. It has also passed an independent no-log policy audit conducted by Deloitte, affirming its commitment to privacy.

Price: PIA offers three subscription options: 1-month at $11.95/month, 1-year at $3.33/month (upfront cost $39.95), and 3-year at $2.03/month (upfront fee $79). Payment methods include credit cards, PayPal, cryptocurrencies, and Amazon payments.

Speeds: Speed tests for PIA showed significant drops in download speeds across various servers. While using WireGuard protocol, speeds were faster than OpenVPN but still slower compared to top-tier VPNs like ExpressVPN.

OpenVPN Download Speeds (Mbps)OpenVPN Upload Speeds (Mbps)WireGuard Download Speeds (Mbps)WireGuard Upload Speeds (Mbps)
VPN off (New Zealand)930516
PIA US server238.527.17300.658.65
PIA UK server2453.77315.787.23
PIA Vietnam server4456.554898.24

Read our full Private Internet Access review.

Special Offer for you!

(30-day money-back guarantee)

5. Surfshark

Affordable and secure VPN with unlimited device policy of 2024

  • Attractive pricing for long-term subscriptions
  • Supports unlimited simultaneous connections
  • Robust security and privacy
  • 24/7 responsive chat support
  • Extensive server network in 100 countries
  • Has trouble with services like Hulu
  • Lacks a unique proprietary protocol
  • App can be overwhelming
  • Not the fastest among competitors
Surfshark

Streaming: Surfshark stands out for its ability to fly under the radar with Camouflage Mode, making it harder for CBC Gem to detect and block the VPN, paired with unlimited simultaneous connections for seamless streaming.

Servers: Surfshark’s unique selling point is its ability to provide access to CBC Gem through servers that utilize camouflage mode to hide VPN traffic, making it particularly effective at bypassing VPN blocks. With servers in three Canadian cities, users benefit from fast and secure connections to CBC Gem.

Privacy: Surfshark emphasizes its commitment to privacy with successful DNS leak tests and independent security audits by Cure53, ensuring robust online security and privacy. You can find more about their security audits here.

Price: Surfshark offers a 1-month option costing $12.95/month, a 12-month option at $3.99/month, and a 24-month option at $2.49/month. It accepts major credit cards, PayPal, Google Pay, Amazon Pay, and various cryptocurrencies.

Speeds: Below is a table that gives you an idea of the speed performance when using Surfshark. From our tests, we observed decent speeds, suitable for general use, but not the fastest compared to some rivals.

Download Speeds (Mbps)Upload Speeds (Mbps)
No VPN (New Zealand)940.55520.24
Surfshark US server775.96.15
Surfshark UK server587.793.79

Read our full Surfshark review.

Special Offer for you!

(30-day money-back guarantee)

CBC Gem not working with VPN: FAQs

Q: Why is CBC Gem detecting my VPN?

Answer: CBC Gem has implemented sophisticated technology to detect and block VPNs in order to comply with licensing agreements. If your VPN is detected, it’s likely because the IP address you’re using has been flagged or there are unusual patterns in your traffic that suggest VPN use.

Q: Can I still watch CBC Gem outside Canada with a VPN?

Answer: Yes, it is possible to watch CBC Gem outside Canada using a VPN, but you’ll need to choose a VPN with advanced features that can bypass CBC Gem’s detection mechanisms. Look for VPNs that offer dedicated or obfuscated servers in Canada.

Q: What should I do if my VPN is blocked by CBC Gem?

Answer: If CBC Gem has blocked your VPN, try switching to a different Canadian server provided by your VPN service, as this might give you a new IP address that hasn’t been blacklisted. You can also contact your VPN’s customer support for assistance or recommendations on which servers to use.

Q: How does CBC Gem know I’m using a VPN?

Answer: CBC Gem can identify VPN usage through various means, including checking if multiple users are accessing the service from the same IP address or if there’s a mismatch between your DNS requests and your IP address location. These indicators can lead CBC Gem to suspect and subsequently block VPN use.

Q: Are there specific VPNs that work better with CBC Gem?

Answer: Some VPNs are more effective at bypassing CBC Gem’s restrictions due to their ability to frequently update their server IPs and employ technologies that disguise VPN traffic. VPNs like ExpressVPN, and NordVPN have been noted for their reliability in accessing CBC Gem and other streaming services with similar restrictions.

Patch Bowen
Patch Bowen is an accomplished technology journalist with a solid academic foundation, holding a degree from Auckland University. His expertise spans across a range of tech topics, with a notable focus on product reviews, industry trends, and the impact of technology on society. With his work featured on major New Zealand websites like Stuff.co.nz, thebit.nz, and The Press, Patch has established himself as a credible voice in technology media. His articles are known for their detailed analysis and practical insights, particularly in making complex technological concepts understandable for a broad audience. At ReviewsFire, Patch is renowned for his thorough evaluations and clear, informative writing style. He has a knack for identifying and explaining the nuances of the latest gadgets and digital trends, earning him a reputation as a trusted source for tech advice and information.

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