NOrdVPN not working with PRime Video

I live in New Zealand, where the Prime Video library of content is significantly smaller than what other countries get with their Prime Video subscriptions. This can be frustrating, especially when I’m looking for a particular movie and it’s not on my library.

To get around this, I’ve been using NordVPN to get access to the US version of Prime Video, and to be fair 95% of the time it works very well, however sometimes, albeit very rarely, I do run into some issues.

Recently I’ve been hitting error 1044 which says:

“Your device is connecting to the interent using an HTTP proxy or a virtual private network (vpn) connection”

What this means is Prime Video is identifying that I’m using NordVPN and is blocking the IP address it has given me. The good news is I managed to fix it, here’s how I did it.

NOrdVPN not working with PRime Video

How I fixed NordVPN not working with Prime Video

I’ll preface this by saying that NordVPN is an excellent VPN, and it’s the one I use daily. Usually, it works very well with Prime Video and if you simply wait, I’m sure NordVPN will fix any problems you’re having with Prime Video very quickly. But if you don’t want to wait you can try these fixes.

  1. Change to a different server

    This is the first thing I do when I’m having issues with my VPN. When you change server on your VPN it will give you a new IP address, and if that one isn’t blocked, you’ll be able to watch Prime Video again. NordVPN has a lot of servers so you can go through them and you’ll probably be able to find one that works.
  2. Use a different VPN

    If changing to a different server doesn’t work and you can’t wait for NordVPN to fix the problem, you can always try a different VPN. By subscribing to two VPNs, you will double the amount of IP addresses available to you, therefore making it easier to watch Prime Video with a VPN.

    This is what I do. I subscribe to NordVPN and also ExpressVPN, which I believe is the only VPN that is comparable to NordVPN. IF NordVPN isn’t working I try ExpressVPN and if ExpressVPN isn’t working I try NordVPN, and in doing this I’ve never had any issues watching Prime Video with a VPN. IF you’re interested, you can get a discount on ExpressVPN here.
  3. Wait for NordVPN to fix the problem

    Of course, subscribing to a second VPN is not a viable option for everyone. The good news is, NordVPN is very good at internally fixing its problems and from my experience it won’t be long before it fixes the issues you’re having with Prime Video, so you can always just wait. The one issue is there’s no way of knowing exactly how long it will take for NordVPN to fix the problem.
Patch Bowen
Patch Bowen is an accomplished technology journalist with a solid academic foundation, holding a degree from Auckland University. His expertise spans across a range of tech topics, with a notable focus on product reviews, industry trends, and the impact of technology on society. With his work featured on major New Zealand websites like,, and The Press, Patch has established himself as a credible voice in technology media. His articles are known for their detailed analysis and practical insights, particularly in making complex technological concepts understandable for a broad audience. At ReviewsFire, Patch is renowned for his thorough evaluations and clear, informative writing style. He has a knack for identifying and explaining the nuances of the latest gadgets and digital trends, earning him a reputation as a trusted source for tech advice and information.


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