NordVPN not working with Amazon Prime Video

If you’ve been using NordVPN to watch Amazon Prime Video and it’s not working, Amazon has managed to identify and block the IP address NordVPN has given you.

The reason this has happened is because Amazon doesn’t have the rights to broadcast all of its content internationally, and it tries to block VPNs from accessing its platform.

Because NordVPN allows you to change your Amazon Prime Video library location or watch it in a location where the streaming service isn’t available, using NordVPN could result in Amazon facing copyright breach fines. To protect itself, it tries to block VPNs.

The good news is there are a number of ways you can fix NordVPN not working with Amazon Prime Video. All you need to do is follow this simple guide. Similarly, if Amazon Prime Video is not working with your VPN, you can read the rest of the article.

See also:

NordVPN not working with Amazon Prime Video: Fixes

  1. Delete Cookies

    Cookies 1 1

    If NordVPN suddenly stops working, it may be because Amazon Prime notices a discrepancy between the location you’re selecting with the VPN and the location stored on your Cookies.

    Cookies are small files used to streamline your online experience. The problem is in order to do that, they need to contain information about your location.

    Amazon Prime can potentially access this information, and if it finds the location is different to the location you’re selecting with NordVPN, it knows you’re using a VPN and will block the connection.

    It’s a good idea to delete your Cookies to ensure this isn’t the issue.

  2. Change to a different server

    Nord Irish Servers scaled

    If NordVPN was working and now it’s not, chances are the IP address you’ve been allocated has been blocked by Amazon Prime.

    The good news is this doesn’t necessarily mean all of NordVPN’s IP addresses have been blocked.

    Changing to a different server will give you a different IP address; if that one hasn’t been blocked, NordVPN will work with amazon Prime again.

  3. Use a different protocol

    NordProtocols scaled

    NordVPN supports multiple VPN protocols. These are rules that determine the way the VPN reroutes your data.

    They all work differently, some are faster than others, while some are more secure. NordVPN may have stopped working with Amazon Prime because the protocol you’re using is no longer compatible with the streaming service.

    Try changing to a different protocol to see if that fixes the problem. We recommend NordLynx.

  4. Use a VPN that’s still compatible with Amazon Prime

    Best VPN list - ExpressVPN

    If none of the above fixes resolves NordVPN not working with Amazon Prime Video, then all of the IP addresses NordVPN can provide have been blocked by the streaming service.

    This has happened because the measures NordVPN has in place to ensure it works reliably with Amazon Prime Video are no longer working.

    To get around this, you need to use a VPN with measures to ensure this doesn’t happen. A VPN we’ve used that has worked reliably with Amazon Prime for years is ExpressVPN ($6.67/month).

    ExpressVPN ($6.67/month) plays a game of cat and mouse with Amazon Prime Video. Although unlikely, if an IP address provided by ExpressVPN ($6.67/month) gets blocked by the streaming service, ExpressVPN ($6.67/month) will close that IP and open a new unblocked one. 

    This simple measure will allow you to watch Amazon Prime Video reliably anywhere in the world. And will prevent you from coming across the same issues you’ve come across with NordVPN.

Why isn’t NordVPN working with Amazon Prime Video?

NordVPN isn’t working with Amazon Prime Video because Amazon has identified and blocked all the IP addresses the VPN can provide.

It does this because a customer using a VPN to watch Amazon Prime Video in a location where it doesn’t have the rights to broadcast it’s content could result in the streaming service facing severe financial fines for copyright and licensing breaches.

To prevent this, Amazon tries to block IP addresses provided by VPNs from accessing its platform.

This isn’t unique to NordVPN. It happens to all VPNs; however, the measures NordVPN has in place to stop this from happening are no longer working, hence why it’s stopped working with Amazon Prime Video.

How does Amazon block NordVPN?

Amazon constantly scans the IP addresses that connect to its service. It does this because it’s looking for an abnormal amount of connections coming from the same IP address.

Usually, only a household of devices will connect to Amazon Prime Video via the same IP. This equates to roughly 8-10 connections.

Because NordVPN is a very popular VPN, it has a lot of customers. When this happens, it struggles to keep up with the demand and can’t provide private IP addresses for every customer. When this happens, IP addresses are shared between users.

When all these users connect to Amazon Prime via the same IP, Amazon Prime sees it as abnormal and knows it’s an IP address provided by NordVPN. In this case, it blocks it.

NordVPN not working with Amazon Prime Video

Which VPNs work with Amazon Prime Video?

The VPNs that work with Amazon Prime Video need to meet certain criteria. They need to be fast and secure, and most importantly, they need effective measures in place to ensure they don’t have all their IP addresses blocked by Amazon.

ExpressVPN ($6.67/month) meets all of these criteria. It boasts incredibly fast speeds, has physical servers all over the world, and has reliable measures to ensure it consistently works with Amazon Prime Video.

If an IP address provided by ExpressVPN ($6.67/month) gets blocked by Amazon Prime Video, it will be closed, and a new one will be opened. This will ensure you can watch Amazon Prime Video reliably anywhere in the world without problems.

The best VPNs for watching Amazon Prime Video

1. ExpressVPN 🥇

Why You Should Use ExpressVPN? It’s the fastest and MOST reliable VPN of 2022

ExpressVPN UK screenshot

Pros

  • ✅ Fast servers
  • ✅ Thousands of IP addresses
  • ✅ 10-simultaneous connections
  • ✅ 24/7 Live Chat
  • ✅ Easy-to-use app
  • ✅ 30-day money-back guarantee

Cons

  • ❌ Expensive
Best VPN list - ExpressVPN

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Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $6.66/month for 15 months
  • $9.99/month for 6 months
  • $12.95/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon

ExpressVPN ($6.66/month) is still the best VPN. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, BBC iPlayer, Hulu, Disney+, HBO Max, Paramount+, Amazon Prime Video, etc.

ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites. Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites.

Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered.

The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently.

With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevents its IPs from getting blacklisted for “abnormal” usage in the first place.

Check out our full ExpressVPN review.

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2. Private Internet Access 🥈

The BEST low-cost VPN for streaming!

Best VPN list - PIA

Pros

  • ✅ Fast and reliable servers
  • ✅ Thousands of IP addresses
  • ✅ 10-simultaneous connections
  • ✅ 24/7 Live Chat
  • ✅ 30-day money-back guarantee

Cons

  • ❌ Only 48 server locations
Best VPN list - PIA

Special Offer for you!

Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.

Number of servers: 25,000+ | Speed: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $2.03/month for 3 years
  • $7.50/month for 6 months
  • $11.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon

Private Internet Access is one of the leading no-log VPN services with over 1-million paying customers.

This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends.

If – for whatever reason – you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-day money-back guarantee.

From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).

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3. NordVPN 🥉

A very quick and trustworthy VPN

NordVPN US screenshot mobile

Pros

  • ✅ Fast servers
  • ✅ No logs
  • ✅ Thousands of IP addresses
  • ✅ 6-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ Easy-to-use app

Cons

  • ❌ No refunds for purchases from iTunes/App store
Best VPN list - NordVPN

Special Offer for you!

Sign up for a 3-year plan with Private Internet Access and save 83% + 3 months free. That works out at $2.03/month.

Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $3.49/month for 2 years
  • $6.99/month for 1 year
  • $11.95/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon

NordVPN is the most widely-used VPN in the world. And it’s easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers.

It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired a full-time technical team (that’s responsible for monitoring its servers’ connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations.

Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunneling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.

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4. Ivacy

A very quick and trustworthy VPN

Ivacy US screenshot mobile

Pros

  • ✅ Fast servers
  • ✅ Thousands of IP addresses
  • ✅ Dedicated streaming servers
  • ✅ 5-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ 24/7 Live Chat

Cons

  • ❌ Only 5 devices
  • ❌ Sometimes runs slow
  • ❌ Occasionally block by streaming sites for several days
Best VPN - Ivacy on Mac

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Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $1.16/month for 5 years
  • $3.50/month for 1 year
  • $9.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon

If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option.

This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease.

The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer.

For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.

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5. CyberGhost

A very quick and trustworthy VPN

CyberGhost UK screenshot

Pros

  • ✅ 1-day free trial
  • ✅ Reliable servers
  • ✅ Thousands of IP addresses
  • ✅ 7-simultaneous connections
  • ✅ 30-day money-back guarantee
  • ✅ Easy-to-use app

Cons

  • ❌ Expensive
  • ❌ Average speed scores
CyberGhost
CyberGhost

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Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes

  • $2.75/month for 3 years
  • $3.69/month for 2 years
  • $5.99/month for 1 year
  • $12.99/month for 1 month
  • Netflix icon
  • BBC iPlayer icon
  • ESPN icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • YouTube TV icon
  • Apple TV Plus icon
  • FuboTV icon
  • ShowTime icon
  • Discovery Plus icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon

CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well.

From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed.

That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either.

Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.

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