ITVX not working with VPN

Recently, the VPN I’ve been using to watch ITVX in New Zealand, has stopped working. I’m constantly running into Error Code: 01-04 message that says, “Due to our broadcast and content licences, you can only watch ITVX in the UK.”

The good news is changing to NordVPN and using the Manchester #2415 server instantly fixed my problem. And I’ve had no issues watching ITVX with a VPN since. If you fancy giving NordVPN a try, you can get a discount here, and it offers a 30-day money back guarantee if you don’t like it.

However, I understand not everyone wants to sign up to a new VPN. So, I’ll quickly explain what you can do to try and diagnose what’s causing ITVX not working with VPN and the steps I go through every time I come across these sorts of problems.

“Due to our broadcast and content licences, you can only watch ITVX in the UK.”

How I fixed ITVX not working with VPN

Whenever I run into issues with a streaming service not working with my VPN, I always go through the same processes. For ITVX, I was using X-VPN and I managed to resolve the issue by following these steps:

  1. Change to a different server

    The first thing I tried was changing to a different server. For most VPNs, this will give you a different IP address and if that one hasn’t been blocked your VPN should work with ITVX again. Nine times out of ten, changing server fixes my issues, but if it doesn’t you need to identify whether its the VPN that’s causing issues or your device.
  2. Try your VPN on a different device

    Try watching ITVX with your VPN on a different device. This will tell you whether or not it’s your VPN that’s having issues with ITVX or your device. If it works on another device, you know that the VPN is working fine, and you may have to look into your device. If it doesn’t work, you’ll know the VPN is having issues.
  3. Reinstall or update your VPN

    If your VPN is still not working, check to see if there have been any updates released. I always do this as sometimes VPNs are aware of issues, and they’ll release an update that fixes these problems. For peace of mind, I always reinstall the VPN, simply to make sure I remove anything that could be causing issues and then I install a fresh, updated version of it.

If you’ve tried these steps and your VPN is still not working, there’s not much more you can do. ITVX has managed to identify and block all the IP addresses your VPN can currently provide. This isn’t uncommon, it’s happened to me a lot.

To ensure this doesn’t stop me watching ITVX outside the UK I subscribe to two VPNs. Now for a lot of people, that’s probably not a viable option, and if you don’t want to sign up to another VPN all I can suggest is using a VPN that I’ve had great success with.

The two VPNs I personally use to watch ITVX in New Zealand are NordVPN and ExpressVPN. I’ve never had issues with either of them, and if I do run into a problem, it’s only a couple of hours and the problem is resolved.

Patch Bowen
Patch Bowen is an accomplished technology journalist with a solid academic foundation, holding a degree from Auckland University. His expertise spans across a range of tech topics, with a notable focus on product reviews, industry trends, and the impact of technology on society. With his work featured on major New Zealand websites like,, and The Press, Patch has established himself as a credible voice in technology media. His articles are known for their detailed analysis and practical insights, particularly in making complex technological concepts understandable for a broad audience. At ReviewsFire, Patch is renowned for his thorough evaluations and clear, informative writing style. He has a knack for identifying and explaining the nuances of the latest gadgets and digital trends, earning him a reputation as a trusted source for tech advice and information.


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