Disney+ not working with VPN

As a New Zealander, I get access to more content on Disney+ than a lot of countries, but a lot less than others. As of 2022, I can access 2,440 titles on Disney+, Australia can access 2,456 and India can access a whopping 3,729. The numbers have only risen since.

I’ve been using a VPN to access Disney+ from other countries to watch specific shows and movies however I’ve recently been running into a couple of errors, “Disney+ is not available in your location” and “we’re sorry, but we cannot play the video you requested.”

The good news is, after going through a range of different steps, I was able to eventually fix these issues and use Disney+ with my VPN again. Here’s what I did to fix Disney+ not working with VPN.

“we’re sorry, but we cannot play the video you requested.”

Disney+ VPN error

How I fixed Disney+ not working with VPN

When any streaming service stops working with my VPN, not just Disney+, I always go through the same processes and steps to get my VPN working again. Any one of these could resolve the problem, and by going through them all, I cover all my bases.

  1. Change to a different server on your VPN

    The very first thing I do is change to another server on my VPN. A good rule of thumb to follow is try connecting to a server in a smaller location. For example, if you’re trying to access the US Disney+, connect to a server in Dallas, instead of New York or California
  2. Check if my VPN works on a different device

    If changing to a different server doesn’t work, I always try and diagnose whether it’s my VPN that’s causing issues, or the device I’m using. To do that, I test my VPN on a different device. For example, if Disney+ isn’t working with my VPN on my TV, I try it on my phone or computer. If it does work, I know it’s my TV that’s causing the issue, if it doesn’t, I know it’s the VPN that’s having problems.
  3. Update or reinstall my VPN

    If I have figured out that my VPN is having issues working with Disney+, I make sure that I have the latest version of the software. To do that I check for any updates and install them. If there aren’t any updates available, I reinstall the software.

For me, I was able to fix Disney+ not working with my VPN, simply by changing to a different server. This will probably fix the issue for you, however if none of the above fix’s work, the only thing I can recommend is trying a different VPN. The VPNs I use daily and have very little issues with are ExpressVPN and NordVPN. If you want the best of the best, try one of those: you can get discounts here and here.

Patch Bowen
Patch Bowen is an accomplished technology journalist with a solid academic foundation, holding a degree from Auckland University. His expertise spans across a range of tech topics, with a notable focus on product reviews, industry trends, and the impact of technology on society. With his work featured on major New Zealand websites like Stuff.co.nz, thebit.nz, and The Press, Patch has established himself as a credible voice in technology media. His articles are known for their detailed analysis and practical insights, particularly in making complex technological concepts understandable for a broad audience. At ReviewsFire, Patch is renowned for his thorough evaluations and clear, informative writing style. He has a knack for identifying and explaining the nuances of the latest gadgets and digital trends, earning him a reputation as a trusted source for tech advice and information.


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