Surfshark not working with ITv Hub 1

If you’ve been watching ITV Hub with Surfshark and it’s no longer working, all of Surfshark’s IP addresses have been identified and blocked by the streaming service.

This can be annoying, especially if one day it was working and the next it wasn’t. However, there’s no need to panic. There are some very easy fixes you can try to resolve this issue.

This article will explain how to fix Surfshark not working with ITV Hub so you can watch your favourite ITV shows again, anywhere in the world.

See also:

Surfshark not working with ITV Hub: Fixes

Below is a list of fixes you can try to resolve Surfshark not working with ITV Hub. Try each fix in order. If one doesn’t work, move on to the next until you can watch ITV Hub with a VPN again.

Delete Cookies

Cookies

Cookies are small files used by websites and apps to make your online experience better and more streamlined. The issue with these files is in order for them to enhance your user experience, sometimes they contain information about your physical location.

ITV Hub can potentially access this information. And if there’s a difference between the VPN server you’re connecting to and your actual location, which your Cookies will show, ITV Hub will block your connection.

To make sure ITV Hub isn’t accessing your location, a good place to start when fixing Surfshark not working with ITV Hub is deleting your Cookies.

Change to a different UK server

Surfshark UK

The reason Surfshark has stopped working with ITV Hub is because ITV Hub has blocked the IP address that Surfshark has given you.

Fortunately, ITV Hub isn’t able to block Surfshark entirely, only the IP addresses it provides.

Changing to a different Surfshark server will give you a new IP address. And if ITV Hub hasn’t blocked this IP, Surfshark will work again.

Upgrade to a better VPN

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If both steps one and steps two don’t fix Surfshark not working with ITV Hub, then all of the IP addresses the VPN can provide have been identified and blocked by ITV Hub.

ITV Hub has been able to do this because Surfshark doesn’t have measures in place to stay ahead of ITV Hub’s VPN blocking techniques.

From here there are two things you can do. You can wait for Surfshark to release new IPs that ITV Hub hasn’t blocked, however, seeing as you’ve run into these errors it’s clear Surfshark doesn’t have processes in place to stay ahead of ITV Hub’s blocks. And it won’t take long for the new IPs to be blocked as well.

To effectively get around the problems you’re having with Surfshark not working with ITV Hub, you need to upgrade to a VPN that can get around ITV Hub’s blocks. The best VPNs for this are NordVPN ($3.49/month) or Ivacy ($1.33/month)

When an IP address provided by these VPNs is blocked, NordVPN ($3.49/month) or Ivacy ($1.33/month) will close that IP and open a new one. With this simple measure, you won’t run into the same issues watching ITV Hub as you came across with Surfshark. And you’ll be able to watch ITV Hub anywhere in the world reliably. 

Why does ITV Hub block Surfshark?

The reason ITV Hub blocks Surfshark is all to do with broadcast rights. 

ITV Hub has strict agreements with its content partners regarding where it can broadcast its content in the world. It has the rights to broadcast in the UK, but it doesn’t have international broadcast rights.

If ITV Hub breached these broadcast agreements and allowed customers outside the UK to access its content, it could face severe financial punishments. Because Surfshark is a well-known way of watching ITV Hub libraries outside of the UK, using it could constitute ITV Hub breaching its content agreements. 

To prevent this from happening, ITV Hub tries to block Surfshark users from accessing its service.

How does ITV Hub block Surfshark?

ITV Hub blocks Surfshark by monitoring IP addresses connecting to its service. 

Surfshark is a popular VPN and because of that, it has more customers than IP addresses. This means Surfshark users are forced to share IP addresses. 

ITV Hub knows this and uses it to its advantage. ITV Hub blocks Surfshark by monitoring for an abnormal amount of connections coming from the same IP. 

Usually, only a household of devices (8-10) use the same IP address. When a large amount of Surfshark customers are forced to share the same IP, ITV Hub can easily spot this. It knows it’s a Surfshark IP address, and it blocks it. 

Surfshark not working with ITv Hub 2

Does ITV Hub still work with VPNs?

Yes, ITV Hub still works with VPNs, but you need a VPN that is compatible with the streaming service.

You need a VPN with a lot of IP addresses and fast servers that can stay ahead of ITV Hub’s blocking techniques. 

The best VPNs that meet all three criteria are NordVPN ($3.49/month) or Ivacy ($1.33/month). Both these VPNs have fast servers all over the world, they have a significant amount of IP addresses so there’s less chance you’ll be forced to share with another customer and they both play a game of cat and mouse with ITV Hub.

When ITV Hub blocks an IP address provided by these VPNs, NordVPN ($3.49/month) or Ivacy ($1.33/month) will close that IP address and open a new one. Allowing you to stay one step ahead of ITV Hub’s blocks so you can watch your favourite shows without issues anywhere in the world. 

The best VPNs to watch ITV Hub

1. NordVPN

The BEST VPN of 2021

NordVPN US screenshot mobile

Pro

  • Fast servers
  • No logs
  • Thousands of IP addresses
  • 6-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • No refunds for purchases from iTunes/App store

SPECIAL OFFER – $3.49/month

Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $3.49/month for 2-years
  • $6.99/month for 1-year
  • $11.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • beIN SPORTS icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
NordVPN is the most widely-used VPN in the world. And its easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers. It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired full-time technical team (that’s responsible for monitoring its servers connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations. Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunnelling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.

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2. Ivacy

The BEST low-cost VPN

Ivacy US screenshot mobile

Pros

  • Fast servers
  • Thousands of IP addresses
  • Dedicated streaming servers
  • 5-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 5 devices
  • Sometimes runs slow
  • Occasionally blocked by streaming sites

SPECIAL OFFER: 7-DAY TRIAL ($0.99)

Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $1.16/month for 5-years
  • $3.50/month for 1-year
  • $9.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option. This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease. The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.

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3. ExpressVPN

A very reliable and fast VPN

ExpressVPN UK screenshot

Pros

  • Fast servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive

SPECIAL OFFER – 3-MONTHS FREE!

Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $6.66/month for 15 months
  • $9.99/month for 6 months
  • $12.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon
ExpressVPN is still one of the best VPNs you can buy. However, we’ve got it ranked in the number three spot for a couple of reasons. First of all, it’s the most expensive VPN on the market. This was understandable when it was also the fastest and most reliable VPN too. But now it’s not. NordVPN is. ExpressVPN has recently been struggling to unblock some big streaming sites – BBC iPlayer and BeIN Sports – too. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video etc. ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites (apart from BBC iPlayer). Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites. Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered. The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently. With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevent its IPs from getting blacklisted for “abnormal” usage in the first place.

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4. Private Internet Access

The BEST mid-range VPN for streaming!
Private Internet Access UK screenshot

Pros

  • Fast and reliable servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 48 server locations

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Number of servers: 25,000+ | Speeds: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.19/month for 3-years
  • $3.33/month for 1-year
  • $11.95/month for 1-month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • NowTV icon
  • ITV Hub icon
  • TVNZ icon
  • ESPN icon
  • BT Sport icon
  • CBC Gem icon
Private Internet Access is one of the leading no-log VPN services with over 1 million paying customers. This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends. If, for whatever reason, you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-days money-back guarantee. From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).

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5. CyberGhost

CyberGhost UK screenshot

Pros

  • 1-day free trial
  • Reliable servers
  • Thousands of IP addresses
  • 7-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive
  • Average speed scores

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Number of servers: 6,000+ | Speeds: >65% | Bandwidth: Unlimited | IP locations: 200 in 90 countries | Devices supported: 7 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.75/month for 3 years
  • $3.69/month for 2 years
  • $5.99/month for 6 months
  • $12.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • NowTV icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well. From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed. That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either. Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.

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