If you’ve been watching My5 with a VPN and it’s no longer working, then My5 has managed to block the IP address your VPN has given you.
This has happened because your VPN is no longer able to stay one step ahead of My5’s VPN blocking techniques.
But don’t panic. There’s a number of fixes you can try to resolve this problem.
This article will explain how you can fix My5 not working with VPN and how you can prevent these issues from happening again in the future.
My5 not working with VPN: Quick Fixes
Cookies are small files that online services use to make your experience better. You may have noticed some websites or apps ask you to accept Cookies.
They aren’t malicious. However, they sometimes contain information about your location. If the location stored on this information is different from the location you’re using with your VPN, My5 will see this difference and know you’re using a VPN. It will then block your connection.
A good place to start when trying to fix My5 not working with VPN is deleting your Cookies. It’s a good idea to do this, even if you don’t remember accepting Cookies.
Change to a different UK server
If you’re still running into issues watching My5 with your VPN, try changing to a different server.
If My5 has stopped working and you’re coming across errors, the IP address your VPN has given you has been blocked.
Changing to a different server will give you a new IP address, and if that one hasn’t been blocked by My5, you’ll be able to watch My5 with your VPN again.
My5 is only available in the UK.
Upgrade to a better VPN
If changing to a different server didn’t fix the problem, then My5 has managed to block all of your VPNs IP addresses.
From here, there are a couple of things you can do. First, you can wait for your VPN to release new IP addresses that My5 hasn’t blocked. However, there’s no telling how long this will take. Also, seeing as you’ve run into this problem already, your VPN doesn’t have measures in place to stay ahead of My5′ blocks. And inevitably, the new IPs will get blocked as well.
The best way to fix My5 not working with VPN is to upgrade to a VPN that’s still compatible with the streaming service.
NordVPN ($3.49/month) or Ivacy ($1.33/month) both work well with My5 this is because they play a game of cat and mouse with the streaming service.
This will prevent you from running into the issues you’ve come across with your current VPN, and it will allow you to watch My5 reliably anywhere in the world.
Why am I getting the “We’re sorry, you must be located in the UK to view this content” error?
If you’re getting the “We’re sorry, you must be located in the UK to view this content,” error when trying to watch My5, it’s a sign that the streaming service has blocked the IP address your VPN has given you.
My5 blocks VPNs because it doesn’t have the rights to broadcast its content internationally. It’s only available in the UK.
If you’re using a VPN to watch My5 outside the UK, it could result in My5 breaching the copyright and licensing agreements it has with its content partners. Breaches like this often result in massive financial repercussions.
To prevent that from happening, My5 blocks VPNs from accessing its service.
How does My5 block VPNs?
My5 blocks VPNs using three main techniques:
- The most common technique is to do with the IP addresses that your VPN can provide. VPN providers have more customers than the number of IP addresses they can provide; this means that customers can use the same IP addresses. Usually, only a household with a few devices uses the same IP address. When My5 sees hundreds or even thousands of connections coming through on the same IP address, it knows that it is a VPN, and it blocks it.
- My5 monitors for IP, DNS, and WebRTC leaks that can tip the service off you are using a VPN.
- My5 teams up with GeoIP databases like Maxmind to identify IP addresses. If the IP address your VPN provides is on one of these databases, My5 will be able to find out where in the world you are connecting to the internet from, and it will block you.
Lesser VPN struggle to get around these blocks, and subsequently, all of their IP addresses get blacklisted by My5. This is what has most likely happened to your VPN, and it’s why you’re receiving the “We’re sorry, you must be located in the UK to view this content” error.
Does My5 still work with VPNs?
My5 still works with VPNs. However, you need to use a VPN that can stay ahead of My5’s VPN blocks.
Inevitably My5 will sometimes identify an IP address provided by NordVPN ($3.49/month) and Ivacy ($1.33/month); however, when these IP addresses are blocked, NordVPN ($3.49/month) and Ivacy ($1.33/month) will close them and open a new unblocked one.
This means there will always be an IP address for you to connect to, allowing you to stream My5 from anywhere in the world reliably.
The best VPNs to watch My5
The BEST VPN of 2022Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes NordVPN is the most widely-used VPN in the world. And its easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers. It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired full-time technical team (that’s responsible for monitoring its servers connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations. Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunnelling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.
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The BEST low-cost VPNNumber of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option. This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease. The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.
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A very reliable and fast VPNNumber of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes ExpressVPN is still one of the best VPNs you can buy. However, we’ve got it ranked in the number three spot for a couple of reasons. First of all, it’s the most expensive VPN on the market. This was understandable when it was also the fastest and most reliable VPN too. But now it’s not. NordVPN is. ExpressVPN has recently been struggling to unblock some big streaming sites – BBC iPlayer and BeIN Sports – too. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video etc. ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites (apart from BBC iPlayer). Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites. Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered. The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently. With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevent its IPs from getting blacklisted for “abnormal” usage in the first place.
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5. CyberGhostNumber of servers: 6,000+ | Speeds: >65% | Bandwidth: Unlimited | IP locations: 200 in 90 countries | Devices supported: 7 | Live chat: Yes | 30-day money-back guarantee: Yes CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well. From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed. That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either. Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.
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