If you’ve been watching ITV Hub with Hotspot Shield and suddenly you cannot play any content, Hotspot Shield isn’t currently able to provide any IP addresses that work with the streaming service.

This is happening because ITV Hub constantly monitors for and tries to prevent VPNs from accessing its service.

Follow these simple steps to fix Hotspot Shield not working with ITV Hub. You can also read to the end of the article to find out why this is happening and how you can prevent it from happening again in the future.

See also:

Hotspot Shield not working with ITV Hub: Simple fixes

Follow the steps below in order. If one fix doesn’t work, move on to the next until you resolve Hotspot Shield not working with ITV Hub.

  1. Delete Cookies
    Cookies 1

    Deleting your cookies is a great place to start when fixing Hotspot Shield not working with ITV Hub.

    Even if you don’t remember explicitly accepting Cookies, they may still be stored on your browser. Cookies are small files designed to make your online experience better. You may have noticed websites asking you to accept them. They aren’t malicious or dangerous; however, Cookies sometimes contain information about your location.

    If you’re outside of the UK, ITV Hub can potentially access this information on your Cookies to find out you’re outside the UK and then block your connection. That’s why it’s a good idea to delete them and see if that fixes Hotspot Shield not working with ITV Hub.

  2. Change to a different UK server on Hotspot Shield
    HotSpot Shield Servers

    ITV Hub may have stopped working because the streaming service blocked the IP address Hotspot Shield has given you.

    The good news is ITV Hub can’t block Hotspot Shield entirely. The bad news is it can block the IP addresses it provides. Fortunately, this doesn’t necessarily mean ITV Hub has been able to block all of Hotspot Shield’s IPs.

    Changing to a different UK server will provide you with a different IP, and if that IP hasn’t been blocked, ITV Hub will work with Hotspot Shield again.

  3. Upgrade to a better VPN
    NordVPN

    If both steps one and steps two don’t fix Hotspot Shield not working with ITV Hub, then all of the IP addresses the VPN can provide have been identified and blocked by ITV Hub.

    ITV Hub has been able to do this because Hotspot Shield doesn’t have measures in place to stay ahead of ITV Hub’s VPN blocking techniques.

    From here there are two things you can do. You can wait for Hotspot Shield to release new IPs that ITV Hub hasn’t blocked.

    However, seeing as you’ve run into these errors, it’s clear Hotspot Shield doesn’t have processes in place to stay ahead of ITV Hub’s blocks. And it won’t take long for the new IPs to be blocked as well.

    To effectively get around your problems with Hotspot Shield not working with ITV Hub, you need to upgrade to a VPN that can get around ITV Hub’s blocks. The best VPNs for this are NordVPN ($3.49/month) or Ivacy ($1.33/month)

    When an IP address provided by these VPNs is blocked, NordVPN ($3.49/month) or Ivacy ($1.33/month) will close that IP and open a new one. With this simple measure, you won’t run into the same issues watching ITV Hub as you have come across with Hotspot Shield. And you’ll be able to watch ITV Hub anywhere in the world reliably. 

Why does ITV Hub block Hotspot Shield?

The reason ITV Hub blocks Hotspot Shield is all to do with broadcast rights

ITV Hub has strict agreements with its content partners regarding where it can broadcast its content in the world. It has the rights to broadcast in the UK, but it doesn’t have international broadcast rights.

ITV Hub could face severe financial punishments if it breached these broadcast agreements and allowed customers outside the UK to access its content. Because Hotspot Shield is a well-known way of watching ITV Hub libraries outside of the UK, using it could constitute ITV Hub breaching its content agreements. 

To prevent this from happening, ITV Hub tries to block Hotspot Shield users from accessing its service.

How does ITV Hub block Hotspot Shield?

ITV Hub blocks Hotspot Shield by monitoring IP addresses connecting to its service. 

Hotspot Shield is a popular VPN, and because of that, it has more customers than IP addresses. This means Hotspot Shield users are forced to share IP addresses. 

ITV Hub knows this and uses it to its advantage. ITV Hub blocks Hotspot Shield by monitoring for an abnormal amount of connections coming from the same IP. 

Usually, only a household of devices (8-10) use the same IP address. When many Hotspot Shield customers are forced to share the same IP, ITV Hub can easily spot this. It knows it’s a Hotspot Shield IP address, and it blocks it. 

Hotspot Shield not working with ITV Hub 1

Does ITV Hub still work with VPNs?

ITV Hub is still compatible with VPNs, but you must choose one that hasn’t had all of its IP addresses banned by ITV Hub, and that has security measures in place to keep you ahead of ITV Hub’s VPN blocks.

NordVPN ($3.49/month) or Ivacy ($1.33/month) are the best VPNs for ITV Hub.

When ITV Hub blocks an IP address supplied by these VPNs, they will close that IP address and provide a new one. This cat and mouse game will keep you one step ahead of ITV Hub’s blocks and will enable you to reliably watch ITV Hub from anywhere on the globe.

The best VPNs to watch ITV Hub

1. NordVPN

The BEST VPN of 2021

NordVPN US screenshot mobile

Pro

  • Fast servers
  • No logs
  • Thousands of IP addresses
  • 6-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • No refunds for purchases from iTunes/App store

SPECIAL OFFER – $3.49/month

Number of servers: 5,000+ | Speeds: >80% | Bandwidth: Unlimited | IP locations: 62 countries | Devices supported: 6 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $3.49/month for 2-years
  • $6.99/month for 1-year
  • $11.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • beIN SPORTS icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
NordVPN is the most widely-used VPN in the world. And its easy to see why. It’s a polished app that delivers fast connections (more on this later) to a massive network of VPN servers. It’s the most reliable at unblocking popular streaming services too – US Netflix, Hulu, Disney+, BBC iPlayer, HBO Max, Amazon Prime Video, etc. This is because NordVPN hired full-time technical team (that’s responsible for monitoring its servers connections with popular TV streaming services) and has been aggressively investing in its network of IP addresses in key locations. Another interesting thing to note is that NordVPN is an industry leader in its development of Nordlynx technology. Nordlynx is built using the WireGuard, a new VPN tunnelling protocol designed to outperform current standards (OpenVPN and IPSec). The benefits, according to NordVPN, are dramatically faster transfer speeds while connected to a VPN. My tests – New Zealand to London – confirm that Nordlynx is currently the fastest VPN on the market. However, the difference isn’t dramatic, a few Mbps is all.

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2. Ivacy

The BEST low-cost VPN

Ivacy US screenshot mobile

Pros

  • Fast servers
  • Thousands of IP addresses
  • Dedicated streaming servers
  • 5-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 5 devices
  • Sometimes runs slow
  • Occasionally blocked by streaming sites

SPECIAL OFFER: 7-DAY TRIAL ($0.99)

Number of servers: 1,000+ | Speed: >65% | Bandwidth: Unlimited | IP locations: 275 in 100 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $1.16/month for 5-years
  • $3.50/month for 1-year
  • $9.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • TVNZ icon
  • ESPN icon
  • NowTV icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
If you’re looking for an excellent VPN, with an even better price tag, Ivacy ($1.16/month) is a great option. This VPN has all the features you need to stream BBC iPlayer, in HD, from any country in the world. I’ve been testing the app recently on Mac, PC, Android, iOS and FireStick and the results have been impressive – unlocking BBC iPlayer, US Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video, etc. with ease. The Ivacy app is a little different in regards to its UX (user experience). Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. This will buy you sole access to an IP address in a country of your choice, meaning you won’t have to share your IP (and speeds) with any other use. I don’t recommend this though, using the regular Ivacy servers is enough 95 per cent of the time.

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3. ExpressVPN

A very reliable and fast VPN

ExpressVPN UK screenshot

Pros

  • Fast servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive

SPECIAL OFFER – 3-MONTHS FREE!

Number of servers: 3,000+ | Speed: >80% | Bandwidth: Unlimited | IP locations: 160 in 94 countries | Devices supported: 5 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $6.66/month for 15 months
  • $9.99/month for 6 months
  • $12.95/month for 1 month
  • Netflix icon
  • Hulu icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • NowTV icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • Spark Sport icon
  • CBC Gem icon
ExpressVPN is still one of the best VPNs you can buy. However, we’ve got it ranked in the number three spot for a couple of reasons. First of all, it’s the most expensive VPN on the market. This was understandable when it was also the fastest and most reliable VPN too. But now it’s not. NordVPN is. ExpressVPN has recently been struggling to unblock some big streaming sites – BBC iPlayer and BeIN Sports – too. And importantly, it ALWAYS has servers that are open with major streaming sites such as Netflix, Hulu, Disney+, HBO Max, Amazon Prime Video etc. ExpressVPN is usually very good at playing Cat and Mouse with online streaming sites (apart from BBC iPlayer). Meaning, whenever one of its servers is blacklisted it creates a new one – giving its users a constant stream of servers that aren’t blocked. Needless to say, this is a valuable attribute if you’re looking for a VPN to unblock streaming sites. Its app is easy-to-use and free to download on pretty much any device you can think of. Mac, Windows, iOS, Android, FireStick, Android TV, Roku, PS4, Xbox, Linux, even Apple TV (with a workaround). It’s got it all covered. The app is another main reason this VPN is so good at unblocking TV streaming sites (that claim they block VPNs) is that its software takes a pragmatic approach to user management. While other VPNs tempt customers by promising them access to hundreds/thousands of servers in multiple countries, ExpressVPN does things differently. With ExpressVPN you only have a handful of server locations to choose from. Once you select your location the app takes care of the rest. Assigning you to the fastest available server that’s not oversubscribed. This simple technique is so important, as it keeps ExpressVPN’s servers operating at lightning-fast speeds and prevent its IPs from getting blacklisted for “abnormal” usage in the first place.

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4. Private Internet Access

The BEST mid-range VPN for streaming!
Private Internet Access UK screenshot

Pros

  • Fast and reliable servers
  • Thousands of IP addresses
  • 10-simultaneous connections
  • 24/7 Live Chat
  • 30-day money-back guarantee

Cons

  • Only 48 server locations

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Number of servers: 25,000+ | Speeds: >75% | Bandwidth: Unlimited | IP locations: 70 in 74 countries | Devices supported: 10 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.19/month for 3-years
  • $3.33/month for 1-year
  • $11.95/month for 1-month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • Sky Sports icon
  • NowTV icon
  • ITV Hub icon
  • TVNZ icon
  • ESPN icon
  • BT Sport icon
  • CBC Gem icon
Private Internet Access is one of the leading no-log VPN services with over 1 million paying customers. This VPN is one of the best in the industry at beating streaming sites’ VPN bans. It provides reliable connections with US Netflix, BBC iPlayer, Hulu, HBO Max, Disney+ Amazon Prime Video, etc. It also allows 10 simultaneous devices to be connected to its servers at the same time, so you can share the account with your close friends. If, for whatever reason, you’re not happy with Private Internet Access, there’s a 24/7 live chat support available to assist you with your problem. PIA also offers the industry-standard 30-days money-back guarantee. From my tests (from New Zealand) I was able to get download speeds of 70 Mbps while connected to a UK server using the Private Internet Access VPN (my non-VPN speed is 100 Mbps).

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5. CyberGhost

CyberGhost UK screenshot

Pros

  • 1-day free trial
  • Reliable servers
  • Thousands of IP addresses
  • 7-simultaneous connections
  • 30-day money-back guarantee
  • Easy-to-use app

Cons

  • Expensive
  • Average speed scores

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Number of servers: 6,000+ | Speeds: >65% | Bandwidth: Unlimited | IP locations: 200 in 90 countries | Devices supported: 7 | Live chat: Yes | 30-day money-back guarantee: Yes
  • $2.75/month for 3 years
  • $3.69/month for 2 years
  • $5.99/month for 6 months
  • $12.99/month for 1 month
  • Netflix icon
  • Hulu icon
  • BBC iPlayer icon
  • HBO Max icon
  • Disney icon
  • Amazon Prime Video icon
  • ABC icon
  • All 4 icon
  • CBS icon
  • NBC icon
  • NowTV icon
  • Sky Sports icon
  • BT Sport icon
  • ITV Hub icon
  • CBC Gem icon
CyberGhost is one of the more established VPNs on the market. It has a well-established, and well-tested global network of servers that perform well. From my tests over the past several months, CyberGhost has no trouble at unblocking major streaming services – US Netflix, BBC iPlayer, Hulu, Disney+, Amazon Prime Video, HBO Max etc. This VPN performed well at maintaining download speeds, well above 65 per cent of my regular (non VPN) ISP speed. That said, there’s nothing really unique about the service. Which forces you to look at its price-point. And there’s nothing special here. Its short-term $12.99/month price tag puts is well above the industry average of $10.10/month. Similarly, its long-term $2.75/month for 3 years deal isn’t much of a “deal” either. Oddly, CyberGhost’s most unique feature is its a 1-day, no obligations, free trial. This is an appealing offer to customers who are new to VPNs. However, it’s important to remember that most reputable VPNs will offer customers a 30-day money-back guarantee, so try not to be too seduced by the offer.

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