Sky Go not working with VPN? Here’s how to FIX that!
Has Sky Go stopped working with your VPN? It’s bad news, I’m afraid. It means the VPN you’re using has been detected and blacklisted. But don’t worry, there are a couple of things you can still do. Follow the workaround below and you’ll be watching Sky Go again within five minutes.
See also: BBC detecting VPN? Here’s a QUICK fix!
Sky Go detecting VPN? How to fix!
If you’re seeing error messages while trying to watch Sky Go abroad, it means your VPN server has been blacklisted. The solution is simple enough. Use a VPN that has servers that aren’t blacklisted by Sky.
The best (and best value) VPN you can get for watching UK TV abroad is NordVPN (£2.04/month) I’ve been using it since March hand haven’t experienced any problems.
NordVPN has a full-time dedicated team of technical staff that monitors its connections to major streaming services – Sky, BBC, Netflix – so whenever there’s a glitch with the connection, they start work on it straight away. They also have an excellent Live Chat feature on their website that’s available for customers 27/7 if there’s ever a problem.
I’ve been using NordVPN (£2.04/month) since March have experienced zero downtime watching Sky Go – plus BBC iPlayer, BT Sport and Netflix (using family logins). I’m connecting from New Zealand (where I now live) and have been able to watch live and catch-up TV in HD.
If you don’t mind spending extra, then ExpressVPN (£4.80/month) has the fastest and most reliable servers, but it’s also more than double price of NordVPN. However, if the very best connection speeds are important to you, it’s money well spent. Like its cheaper rival, ExpressVPN has it dedicated technical team monitoring its connection to major services 24/7 – they also have their own Live Chat feature too. The only reason, ExpressVPN doesn’t top our list is because it’s a lot more expensive.
Why is Sky Go blocking my VPN?
Sky Go is a digital app that lets customers stream live and catch-up Sky TV from their smartphone tablet and laptops. However, like Sky’s satellite TV content, customers have to be accessing the app from within the UK for it to work.
The reason for this is pretty logical. Sky TV is only permitted to broadcast in the UK and it pays big money for this privilege. Let’s use Sky Sports’ jewel in the crown (the EPL) as an example. The most recent Premier League rights package cost Sky Sports and BT Sport £4.464billion. This enables them to broadcast 160 games per season for three years. Now, when you consider that US TV network NBC Sports were able to buy the rights to every game for six seasons for $1bn – you start to understand why viewing territories are protected.
…which is why broadcasters are tightening their grip on VPNs.
How is Sky Go detecting my VPN?
VPNs (virtual private networks) work by encrypting data at the user’s end and resurfacing it at another location using their web of servers. When the data is unencrypted by one of the VPN’s server, it’s relayed to the local ISP (internet service provider). The data returned from the ISP is then encrypted again and returned back to the VPN user. This is the process that gives customers an added level of anonymity online. It also lets users ‘location spoof’ their connection to any country in the world.
Using the method explained above, a subscriber to Sky Go could watch live and catch-up TV on their mobile device or laptop from literally anywhere. Providing they had a quick internet connection.
But times are changing.
Sky Go (and pretty much every other major broadcaster) is clamping down on location spoofing via VPNs. And the way they’re policing it is pretty simple. Broadcasters have correctly recognised that VPN funnels a large number of customers through a small number of servers. Sky Go, BBC iPlayer, Netflix (et al) are now blacklisting any IP address where an abnormal amount of activity comes from.
Does Sky Go work abroad?
No. Is the simple answer to that question. If you’re a Sky subscriber in the UK, you can only watch Sky TV when you’re in the UK. This is because of international copyright and licensing laws.
This can be maddening for users. Especially when you consider the high price Sky charges for its TV packages. Rival services such as Netflix and Amazon Instant Video let users access local libraries no matter where they are in the world. If, for example, a UK Nextflix subscriber goes on holiday to America, they’ll be served the US Netflix library.
Sky is different. Annoyingly. The only option users have – if they want to watch Sky Go while overseas – is to buy a VPN and use it to location spoof to a UK IP address. Read the sections above to find out how to do this.